Personable customer service professional offering over 10 years of experience resolving account and service concerns for customers. Smoothly uncover and solve challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Bilingual customer service leader with fluency in Spanish. Proven expertise in boosting calling comfort and satisfaction by calmly resolving any concern. Open and clear communication style with good multitasking skills.
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