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operations support specialist resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) XXX-1000, resumesample@example.com
Summary

Experienced with 18 plus years experience in high-level executive support roles. Organized and professional. Committed to deliver high quality results with little supervision. Resourceful and accomplished with extensive office operations and personnel organization expertise.



Highlights
  • Bilingual in both English and Spanish
  • Office Procedures
  • Microsoft Office proficiency
  • Self-directed
  • Dedicated team player
  • Strong interpersonal skills
  • Time MJessicagement
  • Data Entry
  • Proficiency in office equipment
Experience
01/2008 to Current Operations Support Specialist Glacier Bancorp | Murray, UT,

Serve as central point of contact for Federal, state, local and public agencies.

Handle highly sensitive and confidential documents such as indictment, warrants, and investigative reports.

Review summaries of information pertaining to subjects of recently opened investigations; determine and take administrative action required.

Train college summer interns to understand and execute USMS enforcement policies, directives and goals.

MJessicage and maintain Time and Attendance (Web TA) for all personnel and submit to payroll.

Perform audit for leave discrepancies and take action to correct discrepancies.

Establish and maintain warrant files in accordance with prescribed USMS regulations and policies.

Prepare and distribute packages for prisoner movements via airlifts and ground transportation.

Coordinate and monitor the movement of federal inmates to ensure arrivals of inmates to the Bureau of Prisons.

Perform intelligence data research in various tracking systems to support Criminal Investigators with investigations.


08/2005 to 01/2008 Criminal Deputy Clerk Booz Allen Hamilton Inc. | Fort Eustis, VA,

Responsible for filing all criminal cases and subsequent pleadings.

Accurately entered all cases into the data base and correctly assign all new cases to proper court and judge.

Issued all types of legal services, that either calls for arrest of the defendant or witnesses or demand their appearance in court to include warrants and subpoenas.

Responsible for preparing pen packets for the Sheriff's Office for cases sentenced to TDCJ.

Responsible for gathering files scheduled for hearing before the court to include plea bargains and trials.


07/2002 to 09/2004 U.S. Probation Clerk Western District Of Texas | City, STATE,

MJessicaged the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Typed and proofread all correspondence to include: Petition of Warrants, revocations packets, and Pre-sentence Reports.

Entered data and made changes in data base for consistence pertaining to set up, remove or closure of files.

Generated and provided reports of caseloads to supervisor.


03/2000 to 07/2002 Criminal Deputy Clerk Midland County District Clerk's Office | City, STATE,

Responsible for filing all criminal cases and subsequent pleadings.

Accurately entered all cases into the data base and correctly assign all new cases to proper court and judge.

Issued all types of legal services, that either calls for arrest of the defendant or witnesses or demand their appearance in court to include warrants and subpoenas.

Responsible for preparing pen packets for the Sheriff's Office for cases sentenced to TDCJ.

Responsible for gathering files scheduled for hearing before the court to include plea bargains and trials.


03/1997 to 01/1999 Administrative Assistant State Bar Of Texas General Counsel | City, STATE,

Organized and maintained filing systems and scheduled office events.

Made proper travel arrangements for investigator.

Coordinated and prepared materials for meetings, conferences and hearings.

Composed, edited and prepared letters, reports and correspondence.

Compiled statistical and financial data for reporting purposes.

Initiated contact with State Bar staff and committees and external organizations.

Education
Expected in 1994 to to Associate of Applied Science | Criminal Justice El Paso Community College, El Paso, Texas GPA:

Expected in 1990 to to High School Diploma | Education Riverside High School, El Paso, Texas GPA:
Awards

Exceptional Performance Award

Certificate of Appreciation

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Resume Overview

School Attended

  • El Paso Community College
  • Riverside High School

Job Titles Held:

  • Operations Support Specialist
  • Criminal Deputy Clerk
  • U.S. Probation Clerk
  • Criminal Deputy Clerk
  • Administrative Assistant

Degrees

  • Associate of Applied Science
  • High School Diploma

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