Operations Specialist Maintenance Landscaping Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

A dependable employee bringing years of experience and a willingness to take on added responsibility to meet company goals and deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem-solving skills. Years of experience with building maintenance and grounds including custodial and special event setup and teardown.

  • Consistently meet goals
  • Project development
  • Deadline-oriented
  • Project management
  • Efficient multi-tasking
  • Coaching and mentoring
  • Goal attainment
  • Customer service-oriented
  • Verbal and written communication
  • Operations management
  • Organized
  • Timeline management
  • Facilities Maintenance
  • Performance Evaluations
  • Maintenance Work
  • Software Programs
  • Special Events
  • Project Management Principles
  • Purchase Orders
  • Opening And Closing
Work History
11/2011 to Current Operations Specialist / Maintenance & Landscaping American Golf Corporation | Bronx, NY,
  • Lead Maintenance Technician 3rd shift
  • Groundskeeper Lead
  • Airport Grounds / Operations
  • Manage service calls through AIM software
  • Performed scheduled and unscheduled inspections to check readiness of airport
  • Serviced airport systems, including electrical, pumps and air handling
  • Repaired and tested fire hydrants
  • Coordinated and monitored vendor maintenance for large repairs
  • Performed preventative maintenance on electrical panels and distribution systems, saving customers 30% off future repair spending
  • Repaired wiring, plumbing, equipment, and machinery
  • Responsible for wide variety of duties including, pipe fitting, painting, carpentry, electrical repair, installation, building repair
  • Diagnosed faults and developed resolution plans
  • Attended and participated in all driver safety meetings
  • Operated snow and landscaping equipment
  • Managed, fixed and maintained up-to-date knowledge on chiller systems
  • Managed, fixed and maintained up-to-date knowledge on heat/steam systems
  • Supervised technicians
  • Maintained air conditioning systems by repairing malfunctioning systems and changing air intake filters
  • Completed training on industrial equipment maintenance, occupational safety and heavy equipment operations
  • Identified operational and performance issues and worked with managers to resolve concerns
  • Trained, mentored and motivated employees to maximize team productivity
  • Developed and oversaw strategies for improving operational efficiency and accuracy
01/1997 to 11/2011 Business Owner Firstservice Residential | Fort Pierce, FL,
  • Integrated Pest Management (IPM) Practices for clients
  • Put together realistic budgets based upon costs and fees for effectively operating the business
  • Monitored processes and procedures, making sure that they met all compliance regulations
  • Directed operations for pesticide applications, snow clearing, irrigation system install / service
  • Greeted customers entering the store to ascertain what each customer wanted or needed
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture
  • Worked with the management team to implement the proper division of responsibilities
  • Scheduled weekly inventory pickups and deliveries with vendors
  • Worked night and weekend shifts during holiday season
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
  • Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance
02/1997 to 01/2000 Golf Course Superintendent Darby Creek Golf Course | City, STATE,
  • Recruited and trained solid team of grounds keepers, landscapers and golf specialists to manage all golf course needs.
  • Directed special projects such as winterization, tree removal and flower bed installations.
  • Oversaw safe handling of all hazardous materials used in grounds maintenance.
  • Managed purchasing of supplies such as chemicals and seed.
  • Troubleshot and repaired issues with equipment.
  • Maintained tools and equipment to foster safe and consistent operation.
  • Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
  • Instructed team members in groundskeeping practices, including lawn cultivation, pruning and grounds design.
  • Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
  • Managed supply inventory and assigned replenishment to team members.
  • Adhered to OSHA guidelines and standards, including proper handling of hazardous chemicals and pesticides.
03/1989 to 02/1997 Golf Course Maintenance Country Club At Muirfield Village | City, STATE,
  • Assistant Golf course Superintendent
  • Managed daily operations of mowing,fertilizing,pesticide applications for high profile golf course
  • Implemented a Integrated Pest Management (IPM) Program
  • Managed purchasing of supplies such as chemicals and seed
  • Oversaw the safe handling of all hazardous materials
  • Directed special projects such as weatherization of irrigation systems, tree removal and flower bed installations
  • Managed research and turf-grass nursery and test plots and greenhouses
  • Managed snow operations
Expected in 1984 High School Diploma | Pioneer Career and Technology Center, Shelby, OH GPA:
Expected in 04/1994 | Professional Golf Management Rutgers, The State University of New Jersey, New Brunswick, NJ GPA:

Class A Golf Course Superintendent

Airport Certified Employee (ACE)

OSHA 30 Certification

NOTAM Certified

Security procedures and operations.

Ohio Peace Officer Certification in Private Security.

Able to establish and operate within budgets.

Able to schedule staff assignments and meet critical deadlines.

Advanced skills in equipment and turf/landscape maintenance.

Advanced knowledge in negotiating pricing on all types of supplies and equipment expenditures.

Nuisance wild animal removal or control services license.

Ohio pesticide license.

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Resume Strength

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Resume Overview

School Attended
  • Pioneer Career and Technology Center
  • Rutgers, The State University of New Jersey
Job Titles Held:
  • Operations Specialist / Maintenance & Landscaping
  • Business Owner
  • Golf Course Superintendent
  • Golf Course Maintenance
  • High School Diploma