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Operations Specialist resume example with 6+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Seasoned Military Leader, analyst and strategic planner with over 6 years of experience playing instrumental roles in successful deliveries of projects ranging in scale, value and complexity. Accomplished in supporting and driving objectives of diverse, geographically-dispersed work-forces focused on establishing global collaboration with government clients, contract officers and industry partners. Track record of success providing critical operational analysis across a full range of military and business environments.

Skills
  • Training expertise
  • Identifying hazards
  • Briefing leadership
  • Assessing risks
  • Process improvement
  • Supervision
  • Problem resolution
  • Relationship development
  • Team management
  • Project organization
  • Defense management
  • Intelligence gathering
  • Tactical planning
  • Work flow planning
  • Policies and Procedures Implementation
  • Contract Review and Recommendations
  • Data Analysis
  • Cross-functional communications
  • Strong critical thinking capabilities
  • Threat detection
Work History
09/2018 to 06/2019 Operations Specialist Bear Flag Robotics | Corcoran, CA,
  • As an Operations Specialist in the US Army I worked in the tactical operations center (TOC), the tactical nerve center of the battalion
  • Using a wide variety of assets available to me, I was responsible for the organized collection, processing, display, competent evaluation and rapid dissemination of pertinent tactical combat information to command and control stations, upon which sound tactical decisions may be made
  • Developed and updated tracking spreadsheets using Microsoft Excel
  • Evaluated performance and policies against metrics
  • Trained team on all aspects of operating procedures and company services
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow to meet any daily demand
02/2017 to 09/2018 Calvary Scout (19D) Minnehaha County | Sioux Falls, SD,
  • The Cavalry Scout is the commander's eyes and ears on the battlefield
  • Advised Operation Officer's on operations, intelligence and risk assessments in daily briefings
  • Responded to emergencies with speed, efficiency and knowledgeable assistance
  • Patrolled designated coverage areas and evaluated terrain for defensive use
  • Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors on daily, weekly and monthly basis
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
02/2016 to 01/2017 Correctional Officer Cisco Systems, Inc. | Boston, MA,
  • Maintained custody and control of 150 inmates housed in open security unit
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates
  • Built solid relationships with staff and residents to keep institution safe and secure
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards
  • Made rounds at specified intervals and conducted head counts and roll calls
  • Directed activities of inmate crews working on maintenance, operations, farming and construction projects
  • Searched building and grounds, living quarters and work areas for contraband
  • Investigated attempted escapes and conducted searches for escaped inmates
  • Determined and assigned inmates to appropriate housing
  • Issued cleaning supplies, comfort items, laundry and all basic meals
08/2012 to 02/2016 Operations Manager Mandeville Manor Health Systems | City, STATE,
  • As the Operations Manager I was tasked to enhance the operational procedure, systems and principles in the areas of information flow and management, business processes, enhanced management reporting as well as look for opportunities to expand various systems and programs
  • Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Evaluated upcoming program plans to forecast expected resource needs
  • Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly
Education
Expected in 05/2012 High School Diploma | Seminole State College, Sanford, FL, GPA:
Expected in 05/2024 Bachelor of Arts | General Studies University Of Southern Maine, Portland, ME GPA:
Expected in 03/2019 Certified Project Officer | Institute of Project Management, , GPA:
Expected in Certification | Strategic Sourcing Rutgers, The State University Of New Jersey, New Brunswick, NJ GPA:
Expected in Certification | Supplier Management Rutgers, The State University Of New Jersey, New Brunswick, NJ GPA:
Expected in Certification | Procurement Negotiation Rutgers, The State University Of New Jersey, New Brunswick, NJ GPA:
Expected in Certification | Supply Chain Logistics Rutgers, The State University Of New Jersey, New Brunswick, NJ GPA:
Expected in Certification | Procurement And Sourcing Rutgers, The State University Of New Jersey, New Brunswick, NJ GPA:
Expected in Certification | Rutgers, The State University Of New Jersey, New Brunswick, NJ GPA:
Accomplishments
  • Earned “Army Achievement Award” in 2018
  • Earned “Army Achievement Award” in 2018
  • Earned “Soldier of the Quarter Award” in 2019

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Resume Overview

School Attended

  • Seminole State College
  • University Of Southern Maine
  • Institute of Project Management
  • Rutgers, The State University Of New Jersey
  • Rutgers, The State University Of New Jersey
  • Rutgers, The State University Of New Jersey
  • Rutgers, The State University Of New Jersey
  • Rutgers, The State University Of New Jersey
  • Rutgers, The State University Of New Jersey

Job Titles Held:

  • Operations Specialist
  • Calvary Scout (19D)
  • Correctional Officer
  • Operations Manager

Degrees

  • High School Diploma
  • Bachelor of Arts
  • Certified Project Officer
  • Certification
  • Certification
  • Certification
  • Certification
  • Certification
  • Certification

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