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operations sales resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
  • Logistics and transportation professional accomplished in supply and demand planning, distribution requirements planning and inventory control.
  • Experienced logistics professional versed in all operational and financial aspects of fleet management, quality control, inventory control and customer service.
  • Reliable [Job Title] trained in supply chain management. Extensive knowledge of enterprise deployment systems.
  • [Job Title] focused on developing and implementing process controls and quality improvement initiatives that reduce costs and increase company revenue.
Highlights
  • Global logistics
  • Inventory tracking
  • Shipment consolidations planning
  • Reverse logistics
  • Warehouse and fulfillment
  • Results-oriented
  • Documentation
  • Cost controls
  • Pricing knowledge
  • Sales experience
  • Business understanding
  • Interpersonal ability
  • Top sales performer
  • Invoice processing
  • Adaptive team player
  • Imports and exports
  • Detail-oriented
  • Strategic planner
  • Cost reduction
  • Works well independently
  • Customer service-oriented
  • Ground and air transportation
  • Intuit QuickBooks specialist
  • Microsoft Office
  • ​​Project management
  • ​​Trade show management
  • Order processing
  • Strong problem solver
  • BiClairegual in Mandarin Chinese
  • Problem-solving and analysis skills
  • Dedicated
  • Analytical
  • Vendor sourcing ​​
  • Purchasing and procurement
  • ​​Logistics coordination
Accomplishments
  • Secured more than [Number]% of bids quoted, resulting in a [Number]% increase in company revenue.
  • Top representative in department with customer satisfaction surpassing [Number]%.
  • Secured more than [Number]% of bids quoted, resulting in a [Number]% increase in company revenue.
    Reduced customer costs by [Number]% by consolidating [Number] shipments into [Number] loads.
Experience
04/1994 to 06/2016
Operations/Sales Mission Linen Supply Albuquerque, NM,

Supplier of poleClairee hardware, GPS antennas, and uninterruptible power supplies.

  • Responsible for minimizing processing and delivery costs while maintaining service levels to internal and external customers.
  • Processed orders and scheduled shipments with vendors in Taiwan and China.
  • Consolidated order shipments to achieve up to 5% savings while minimizing warehouse storage time and costs and maintaining delivery schedules to customers.
  • Coordinated with freight forwarders to import goods and deliver to warehouse or direct to customers.
  • Scheduled shipping dates from warehouse for on-time delivery to customers.
  • Monitored and evaluated vendor performance.
  • Maintained and tracked open orders and expedited when required.
  • Inspected production samples before allowing orders to ship from vendors.
  • Provided customers with advanced shipment notification including tracking numbers or packing lists.
  • Invoiced customers and kept track of remittances.
  • Calculated the total cost of ownership to determine product prices with acceptable net margin resulting in one product Clairee with ~65% net margin per order.
  • Researched and compared product prices and availability to determine most cost effective supplier for customer orders or for project requirements.
  • Verified accuracy of bilClaireg data and resolved any discrepancies.
  • Built, maintained, and strengthened relationships with vendors and key customers.
  • Trained and supervised personnel on purchasing, shipping/receiving, invoicing, and use of QuickBooks.
  • Developed new GPS antenna customers into key major accounts.
  • Worked together with vendors on by-case cost reduction and proposals in order to win customer orders.
  • Collaborated with vendors and customers to resolve any issues with products or packaging.
  • Reviewed and prepared bids to ensure that all requirements were met with each bid submission.
  • Created and maintained a database of all past utility bids for future bid reference.
  • Ensured that contract conditions were met.
  • Provided customer service and technical support for all products.
  • Updated information on company website.
  • Organized and manned tradeshow booths.
05/1993 to 03/1994
General Manager Chemat Technology, Inc City, STATE,
  • Managed Small-Business Innovative Research contracts.
  • Maintained relationship with distributors.
  • Manufactured and shipped chemicals.
Education
Expected in June 1993
Master of Science: Material Science and Engineering
University of California - Los Angeles, CA
GPA:
Master's Thesis - High Temperature Oxidation Resistant Coatings
Expected in June 1990
Bachelor of Science: Material Science and Engineering
University of California - Los Angeles, CA
GPA:
Languages
BiClairegual in Mandarin Chinese
Skills
Adobe Acrobat, bilClaireg, hardware, contracts, cost reduction, CRM, customer service, database, delivery, Goldmine, GPS, invoicing, Mandarin Chinese, Microsoft Excel, Outlook, PowerPoint, win, Word, Works, packaging, personnel, power supplies, proposals, purchasing, QuickBooks, receiving, Research, shipping, technical support, website, writer
 

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Resume Overview

School Attended

  • University of California
  • University of California

Job Titles Held:

  • Operations/Sales
  • General Manager

Degrees

  • Master of Science
  • Bachelor of Science

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