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OPERATIONS CONTROLLER Resume Example

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OPERATIONS CONTROLLER
Professional Summary
Visionary & results-driven strategic business & financial operator with 8+ years experience specializing in finance, data and analytical insight, operational strategy, digital advertising and startups. Proven executive experience in fundraising, marketing, advertising, operations, presentations and financial & projections modeling & business planning. Senior finance and technology executive with extensive experience in technology operations, project management and strategic sourcing. Experienced executive specializing in corporate development and strategic planning.? Motivated Business Analyst with the technical expertise and business acumen necessary to translate business requirements and objectives into scalable, highly resilient and successful system solutions. High-energy Business Analyst effective at developing and implementing operational processes and systems. Quickly grasps business priorities to identify optimal personnel and IT solutions. Business Analyst accomplished in financial and business process performance analysis. Highly organized, effective leader and communicator.
Skills
  • Critical and creative thinking
  • Revenue and profit maximization
  • Advanced data & financial analysis
  • Financial reporting & forecasting
  • Relative financial models development
  • Marketing & advertising
  • Operations analysis & management
Work History
11/2015 to Current
OPERATIONS CONTROLLERConferenceDirect – Los Angeles, CA
  • Implemented data analysis to gain key business insights from 3 years of previously unusable hotel bookings data for business conducting over $650 million in yearly bookings deals
  • Improved internal communications by implementing collaborative technologies that automated communication channelsfor 81 employees operating in 5 different U.S. states
  • Implemented use of cloud database technology for automated reporting for internal accounting departments, executives, managers and streamlined data collection from 330 sales associates
  • DefinedKPI\'s and automated KPI reportingfor A/R that stabilized and increased productivity by __%
  • Built internally maintained CRM database of 5k international hotels for collections department that increased A/R collections efficiency by 20% within 2 weeks
  • Researched and resolved issues regarding the integrity of data flow into databases.
  • Developed forecasting tools and dashboards to analyze revenue variance, business pipeline and industry trends.
  • Tracked and analyzed current business processes and procedures and offered recommendations for improvement.


01/2013 to 11/2015
COFOUNDER, PRESIDENTTacit Technologies, Inc – Los Angeles, CA
  • Built and ran mobile app advertising and marketing startup with 5 executive team.
  • Successfully executed highly targeted charitable cause-related mobile advertising and social media campaigns that exceeded industry standard engagement rates.
  • Developed and pitched business plan for an innovativemobile marketingproduct, securing over $100kin angel investor funding.
  • Negotiated and closed business partnershipand hiring deals and agreements including partnering with location-based mobile advertising networks and on-boarding 2 CMO\'s and a CTO.
  • Organized fundraising events and gained sponsorship from Tesla, California wineries and luxury retailers, including Coach.
  • Developed start-up and scaling cost estimates, projections models and business plans and made proposals to venture capital firms.
  • Implemented user acceptance testing with a focus on documenting defects and executing test cases.
  • Developed wire-frames, site maps and content inventories.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Directed targeted marketing efforts that introduced new products and promoted product visibility with charitable component.
  • Analyzed industry trends and compiled market research data to inform planning and strategy.
  • Researched public perception of products and services and used information gathered to guide strategy development.

08/2012 to 01/2013
ASSOCIATE PRODUCERMojoFlo Productions – Los Angeles, CA
  • Worked one-on-one with owner, mentor and former investment banker building financial and predictions models around marketing analytics and ROI metrics for celebrity and musician events based on scraped digital and social media footprint data.
  • Planned Sundance event and national tour for Electronic Daisy Carnival (E.D.C.) musicians.
  • Streamlined business and operations systems for future hiring and training.
  • Established key relationships with talent managers, producers, promoters, corporate sponsors and investors.
  • Built Facebook app to tie together over 10k Facebook fan pagesusing GitHub repositories.
  • Recommended operational improvements based on tracking and analysis.
  • Documented business processes and analyzed procedures to see that they would meet changing business needs.
  • Organized due diligence in preparation for sale of business units.

10/2011 to 08/2012
DIRECTOR OF OPERATIONSField of Greens – Los Angeles, CA
  • Worked alongside owner throughout startup process to establish brick and mortar business.
  • Designed, developed and implemented marketing programs consisting of weekly local, print, and digital advertising campaigns that increased foot traffic by 100 customers a day within two months of operation.
  • Established operations procedures and sourced staff for ongoing positions.
  • Programmed and launched website with delivery and customer verification service pre-launch.
  • Made key marketing introductions, specifically to the founder of the leading shared-economy marketing site in the industry that resulted in viable ongoing business relations.
  • Performed competitor bench marking analysis and identified savings opportunities and potential product enhancements.

01/2014 to Current
CONSULTANTFreelance – Los Angeles, CA
  • Developed and presented business plan that secured $100K+ in funding for new restaurant business in 6 weeks from September to October 2015.
  • Built and refined financial projections, costs, and revenue models to help tech startups raise seed funding and optimize operations, including mobile 3D scanner company and mobile gaming companies.
  • Made key introductions and developed materials to help secure partnerships, including secured legal counsel for 3D mobile scanner technology company with top global law firm at deferred cost structure and developed value proposition for 3D film camera technology company partnership with major international media conglomerate.
  • Designed and automated reporting for boutique bar tending company, including creating event KPI\'s, automating event estimates for clients, bimonthly payroll, event inventory, and event financials.
  • Performed competitor bench marking analysis and identified savings opportunities and potential product enhancements.
  • Built and maintained databases for forecasting future financial performance.
  • Conducted financial and legal research and analysis for high net-worth individuals.

01/2015 to 05/2015
GUEST SPEAKERUSC Marshall – Los Angeles, CA
  • Lectured for USC Marshall seminar


01/2015 to 05/2015
GRADUATE FOUNDERFounder Institute – Los Angeles, CA
  • Graduated from four month startup incubator and won final pitch competition.


01/2015 to 05/2015
CONSULTANTUSC Marshall – Los Angeles, CA
  • Selected to participate in the inaugural round of USC Marshall\'s Masters of Science in Social Entrepreneurship\'s Capstone Advisory Project and consulted USC Marshall students throughout the spring semester.


09/2008 to 06/2010
FOUNDER, PRESIDENTPioneer Valley Transport – South Hadley, MA
  • Founded, marketed and managed successful student-run taxi business for college students.
  • Managed over a dozen drivers throughout company lifecycle.
  • Implemented commission-based business model that produced positive profits and a competitive price advantage against local, professional and university transportation services.
  • Managed business finances, including paying vendors and suppliers for products services rendered.
  • Directed targeted marketing efforts that introduced new products and promoted product visibility.

11/2015 to Current
OPERATIONS CONTROLLERConferenceDirect – Los Angeles, CA
  • Recommended operational improvements based on tracking and analysis.
  • Increased A/R efficiency
  • Improved internal communications for 81 employees using technology
  • Defined KPI\'s for AR department

Education
2010
Bachelor of Arts: Economics
Mount Holyoke College - South Hadley, MA
GPA: Cum Laude Honors: Cum Laude

Technical Proficiencies
Advanced Excel (formulas, vlookup, pivot tables, index, match, VBA, conditional formatting), Adobe Creative Suite (Photoshop, Illustrator etc.), MySQL, Amazon Sales, EBay Sales, Google Apps, Google Apps Script (JS), Google Analytics, YouTube Analytics, YouTube SEO, Google Adwords, LEAN methodology, SCRUM, JIRA, CPC and CPM Digital and Social Media Advertising, Asana, Glip, MailChimp, Slack, JustinMind, Affinity, GitHub, WordPress, JIRA, Keynote, Dropbox, CMS, CRM, SEO, SEM, Final Cut Pro
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Resume Overview

Companies Worked For:

  • ConferenceDirect
  • Tacit Technologies, Inc
  • MojoFlo Productions
  • Field of Greens
  • Freelance
  • USC Marshall
  • Founder Institute
  • Pioneer Valley Transport

School Attended

  • Mount Holyoke College

Job Titles Held:

  • OPERATIONS CONTROLLER
  • COFOUNDER, PRESIDENT
  • ASSOCIATE PRODUCER
  • DIRECTOR OF OPERATIONS
  • CONSULTANT
  • GUEST SPEAKER
  • GRADUATE FOUNDER
  • FOUNDER, PRESIDENT

Degrees

  • Bachelor of Arts : Economics

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