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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

A distinguished 25-year career in managing all aspects of warehouse and store operations, with a history of success at reducing costs while increasing productivity and revenue. Accomplished at creating and implementing programs as well as advancing a company's mission. Background includes extensive experience in inventory management, personnel management, budgeting and store P&L.

Highlights
  • Personnel training and development
  • Detail-oriented
  • Time management
  • Inventory control procedures
  • Store planning and design
  • Excellent multi-tasker
Education
Pierce College Tacoma, WA Expected in 2002 Associates Degree : - GPA :
, Expected in Accounting Business Management Digital Design Certificate, Personnel Management, US Army, FEB 96 Certificate, Personnel Management Course, US Marine Corps, JAN 96 Certificate, Defense Preservation and Intermediate Protection, US Army, SEP 94 Certificate, Introduction to Defense Reutilization and Marketing System, SEP 94 Certificate, Defense Hazardous Materials Handling Course, US Army, DEC 94 Certificate, Storage Specialist Course 3, US Army, SEP 92 Certificate, Storage Specialist Course 2, US Army, JAN 92 Certificate, Automated Logistical Specialist Course, US Army, FEB 90 : - GPA :
, Expected in High School Diploma : - GPA :
Accomplishments
Experience
Lowe's Companies, Inc. - Operations Assistant Store Manager
Lewes, DE, 01/2005 - Current
  • Managed Profit and Loss Statement for store with 40 million dollars of yearly revenue.
  • Managed inventory on over 20 million dollars worth of merchandise resulting in 198% cost recovery.
  • Reviewed technical operational records and reports to determine inventory levels, inventory accountability, project sales and determine profitability.
  • Directed and supervised employees engaged in sales, inventory taking, and reconciling cash receipts and deposits.
  • Coordinated sales promotion activities, and prepared merchandise displays and advertising copy.
  • Developed and implemented technical project management tools such as sales plans, inventory schedules, inventory procedures, and company compliance matrices.
  • Collaborated with other departments as necessary to exceed customer requirements, taking advantage of sales opportunities or, in the case of inventory shortages, to minimize negative impacts on the business.
  • Performed research and analyzed data to resolve inventory discrepancies.
  • Determined reorder quantities to requisition inventory needed based on usage patterns and customer buying trends.
  • Directed team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources.
Lumber Liquidators, Inc. - Assistant Store Manager
Fort Collins, CO, 01/2000 - 01/2005
  • Managed Profit and Loss Statement for store with 12 million dollars of yearly revenue.
  • Managed inventory on over 1.4 million dollars worth of merchandise resulting in 230% cost recovery.
  • Directed and supervised employees engaged in sales, inventory taking, and reconciling cash receipts and deposits.
  • Formulated pricing structure and discount rates for merchandise according to profitability requirements, inventory levels, and consumption levels.
  • Created and implemented sales and inventory reports for senior management.
  • Sold materials, equipment, and other items from stock in retail settings.
  • Directed and conducted recurring monthly, semi-annual and annual inventories.
  • Performed research and analyzed data to resolve inventory discrepancies.
  • Documented all investigative procedures and analysis to prevent future inventory discrepancies.
  • Prepared and maintained reports and records of inventories, sales, pricing strategies, shortages, shipments, and expenditures.
  • Created and implemented new receiving documents and procedures resulting in 100% inventory accountability.
  • Redesigned the movement of goods in order to maximize value and minimize costs.
  • Reduced payroll expense 40% while increasing productivity 20%.
  • Interviewed, selected, trained and managed 50+ warehouse, sales and supervisory personnel conducting performance evaluations to ensure conformance with acceptable workloads and company standards.
  • Created and implemented training materials, procedural manuals and technical manuals for warehouse and sales associates.
  • Planned, developed, and implemented warehouse safety and security programs and activities.
  • Served as safety manager resulting in 95% reduction in accidents.
  • Ensured that all company goals were met, making the Tacoma Outlet the #1 store in the Nation.
Hellofresh - Warehouse Manager
New York, NY, 01/1997 - 01/1999
  • Managed all shipping/receiving activities.
  • Managed inventory on over 1 million dollars worth of merchandise leading to 100% accountability.
  • Conducted physical inventories for a broad range of items and performed research to resolve discrepancies.
  • Documented all investigative procedures and analysis to prevent future discrepancies.
  • Prepared and maintained records and reports of inventories, overages, shortages, and shipments.
  • Adjusted stock levels to reflect changing customer requirements and projected reorder quantities.
  • Scheduled and monitored air or surface pickup, delivery, or distribution of inventory, equipment and materials.
  • Prepared documents, such as invoices, bills of lading, and shipping orders to route materials.
  • Determined shipping method for materials, using knowledge of shipping procedures, routes, and rates.
  • Coordinated inventory procedures, inventory schedules, inventory control, sales, and purchasing requirements.
  • Examined physical conditions of warehouses, inventory materials and equipment, and ordered the testing, maintenance, repair, or replacement as necessary.
  • Disposed of damaged or defective inventory in accordance with company policies.
  • Resolved customer complaints regarding orders, services, products, or personnel quickly and efficiently.
  • Trained, developed and managed warehouse personnel conducting performance evaluations to ensure conformance with acceptable workloads and company standards.
  • Instructed personnel in loading, unloading, segregation and selection of stock.
  • Issued and distributed materials, products, parts, and supplies to customers based on information from incoming requisitions.
  • Moved stock and other materials to and from warehouse, storage areas, loading docks, delivery vehicles, and containers by hand, using hand trucks or 4,000 lbs.
  • forklift trucks indoors, outdoors and over paved and unpaved surfaces.
  • Performed daily preventive maintenance and checks on material handling equipment to ensure proper safety and working condition completing proper forms.
US Army - Automated Logistical Specialist
City, STATE, 01/1989 - 01/1996
  • Managed inventory for over 600 million dollars worth of inventory with 100% accountability.
  • Budgeted and maintained 400,000 dollar Quarterly Budget.
  • Devised and implemented more efficient budget control reports and spreadsheets for senior management.
  • Procured and managed stock levels within budget and operational guidelines.
  • Reconciled activity records for monthly and quarterly reports.
  • Prepared purchase orders and sent copies to suppliers and to departments that originated requests.
  • Insured compliance with current regulations and directives pertaining to financial inventory, accounting, budgeting and stock funding.
  • Maintained records of goods ordered and received.
  • Created and implemented new inventory procedures that increased inventory accountability while cutting inventory time 40%.
  • Performed manual and automated inventory/accounting procedures.
  • Verified inventory calculations by comparing them to physical counts of stock, investigated discrepancies, and corrected errors.
  • Analyzed operational data and reports to ascertain the degree of conformity with established policies and procedural directives.
  • Determined if inventory quantities were sufficient for needs, ordered more materials when necessary.
  • Reviewed requisition orders, verified accuracy of stock numbers, nomenclature, and quantities.
  • Administered inventory control procedures to shipping and receiving personnel.
  • Inspected physical conditions of materials and equipment for damages such as rips, tears, scratches, dents, and broken or missing parts to determine usability.
  • Ordered the testing, maintenance, repair, or replacement of materials and equipment as necessary.
  • Identified materials to be turned into the Defense Reutilization and Marketing Office using DEMIL codes, condition codes, stock numbers, nomenclature, and quantities to fill out the document turn in form 1348-1a.
  • Verified the document turn in form 1348-1A for accuracy and corrected any discrepancies and placed form with material to be turned in.
  • Trained and managed 25+ warehouse personnel conducting performance evaluations to ensure conformance with acceptable workloads and military standards.
  • Instructed personnel in the loading, unloading, segregation and selection of stock.
  • Stored items in an orderly and accessible manner in warehouse, sales floor, supply room, and staging areas.
  • Followed prescribed safety procedures, and complied with federal laws regulating the handling and storage of hazardous materials.
  • Determined the nature of hazardous materials (e.g.
  • flammable, toxic, acid) and degree of the particular hazard involved.
  • Determined if hazardous material containers were safe to handle, ensuring they were non-leaking, capable of withstanding routine handling and safe for required periods of storage.
  • Performed daily inspection of the hazardous property storage area to ensure that property was accurately accounted for, identified, and stored.
  • Determined proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.
  • Kept records on the use and/or damage of inventory and material handling equipment.
  • Reconciled customer inquiries quickly and efficiently.
  • Operated a variety of forklift trucks indoors and outdoors over paved and unpaved surfaces varying in capacity from 4,000-l5,000 lbs.
  • to stack or unstack palletized materials, supplies, and equipment.
  • Moved stock and other materials to and from warehouse, storage areas, loading docks, delivery vehicles, and containers, operating forklift trucks varying in size from 4,000-15,000 lbs.
  • or other equipment.
  • Ensured proper handling of material handling equipment to eliminate damage to cargo.
  • Performed daily preventive maintenance and checks on material handling equipment to ensure proper safety and working condition completing proper forms.
Additional Information
  • AWARDS/HONORS Army Achievement Medal, US Army, JUN 1996 2nd Good Conduct Medal, US Army, SEP 1995 Army Achievement Medal, US Army, AUG 1995 Army Achievement Medal, US Army, NOV 1992 Good Conduct Medal, US Army, SEP 1992 Certificate of Achievement, US Army, OCT 1992 Certificate of Achievement, US Army JUL 1992 Driver Badge, US Army, APR 1992 Kuwait Liberation Medal, US Army, FEB 91 (2 Bronze Stars) Southwest Asia Service Medal, US Army, FEB 91 National Defense Service Medal, US Army, FEB 91 Parachutists Badge, US Army, MAR 1990 Certificate of Achievement, US Army, APR 1990
Skills
Accounting, acid, advertising copy, Army, budgeting, Budget, Business Management, cash receipts, DEC, delivery, Digital Design, senior management, financial, forklift, forms, hand trucks, inspection, inventory levels, inventory, inventory control, Marketing, Materials, Office, payroll, personnel, Personnel Management, policies, pricing, pricing strategies, Profit and Loss Statement, promotion, purchasing, receiving, reconciling, research, retail, safety, sales, sales plans, scheduling, shipping, spreadsheets, supervisory, technical project management, technical manuals, training materials

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Resume Overview

School Attended

  • Pierce College

Job Titles Held:

  • Operations Assistant Store Manager
  • Assistant Store Manager
  • Warehouse Manager
  • Automated Logistical Specialist

Degrees

  • Associates Degree
  • Accounting Business Management Digital Design Certificate, Personnel Management, US Army, FEB 96 Certificate, Personnel Management Course, US Marine Corps, JAN 96 Certificate, Defense Preservation and Intermediate Protection, US Army, SEP 94 Certificate, Introduction to Defense Reutilization and Marketing System, SEP 94 Certificate, Defense Hazardous Materials Handling Course, US Army, DEC 94 Certificate, Storage Specialist Course 3, US Army, SEP 92 Certificate, Storage Specialist Course 2, US Army, JAN 92 Certificate, Automated Logistical Specialist Course, US Army, FEB 90
  • High School Diploma

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