operations and marketing resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Dedicated and versatile Office Operations and Communications Specialist who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.

  • Professional and mature
  • Time management
  • Resourceful
  • Report writing
  • Schedule management
  • Detailed meeting minutes
  • Microsoft Office (Word, Excel, Powerpoint, Outlook)
  • Adobe (Dreamweaver, Illustrator, In Design, Lightroom, Photoshop)
  • Final Cut Pro X
  • HTML
  • Cision
  • Digital photography
  • Video editing
  • Digital marketing (social media, website, e-newsletter)

  • Successfully planned and executed corporate meetings, lunches and special events for groups of 20+ employees.
  • Developed and implemented company’s first employee manual outlining all proper business procedures and office policies.
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Led the transformation and launch of digital communication channels, transforming archaic websites into dynamic web portals with improved B2C communication and effective B2B sales tools.
Operations and Marketing, 02/2011 to Current
CovariantBerkeley, CA,

Contemporary art gallery showcasing and selling works by emerging and established international artists.

  • Manage business operations including merchandise production process, product registration, legal documentation, consignment forms and tracking, shipment logistics and security, product/billing issues, and expense reports.
  • Conceptualize, coordinate logistics, and orchestrate scholarly panels, conferences, seminars, and special events exposing the gallery and its talent to new audiences.
  • Efforts led to substantial artwork acquisitions by major collecting institutions worldwide.
  • Develop press releases, email marketing content, print/digital sales materials and performance reports.
  • Secure high-profile sponsors and media partners to fund and/or promote events and up-and-coming talent.
  • Designed unique digital projects that resulted in world's first ever sales of merchandise created with social media tools, leading to subsequent international press coverage for our business.
Communications, 08/2013 to 04/2014
Fun Town RvRockwall, TX,

Diplomatic mission to the United States serving under the Ministry of Foreign Affairs of the Republic of Poland.

  • Established and maintained a digital filing system, which allowed executives to access pertinent information and improved tracking for messages, official documents and shipments to prevent losses.
  • Produced standard templates for reports, business proposals and client correspondence.
  • Evaluated department expenses and prepared optimal yearly and quarterly budget proposals.
  • Researched and collected project performance metrics using the latest monitoring tools and packaged them in a digestible format for key internal and external stakeholders.
  • Designed and executed comprehensive social media strategies to increase traffic, visibility and membership.
  • Supported production and press promotion for cultural events created in partnership with prominent art and diplomatic institutions including Museum of Modern Art, Lincoln Center, French Embassy and many more.
Office Assistant (Intern), 08/2010 to 11/2010
Exit ArtCity, STATE,

Interdisciplinary cultural center presenting programs focused on social, political and environmental issues.

  • Assisted with the development of Fall/Winter events and exhibitions addressing social and environmental concerns, including FRACKING: Art and Activism Against the Drill, and ECOKIDS showcasing the work of youth environmental activists.
  • Conducted extensive research, evaluated and collected materials for exhibitions, designed and created computer database of incoming artworks, and conceptualized and assembled exhibition space.
  • Coordinated the design and implementation of scholarly panels, symposia, and artist talks.
  • Implemented a highly successful social media program that resulted in identification of new target audiences.
Sales Professional, 09/2006 to 08/2008
Hermès Of ParisCity, STATE,

French multimillion-dollar luxury goods company.

  • Oversaw sales and operations across several departments at the brand's U.S.
  • flagship Madison Avenue boutique, generating an average of $2M in annual personal sales leads.
  • Designed impactful sales strategies involving procurement of large corporate orders.
  • Managed after-sales consumer care services, resolving all customer inquiries and concerns.
Bachelor of Science: Visual Art Management, Expected in 2010 to Fashion Institute of Technology, State University of New York - New York, NY
Associate of Applied Science: Advertising and Marketing Communications, Expected in 2007 to Fashion Institute of Technology, State University of New York - New York, NY
  • English: fluent
  • Polish: fluent
  • German: conversational

Microsoft Office Suite, Adobe Creative Suite, digital photography, video editing, social media, event production.

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Resume Overview

School Attended

  • Fashion Institute of Technology, State University of New York
  • Fashion Institute of Technology, State University of New York

Job Titles Held:

  • Operations and Marketing
  • Communications
  • Office Assistant (Intern)
  • Sales Professional


  • Bachelor of Science
  • Associate of Applied Science

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