Livecareer-Resume

Operations And Logistics Manager Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.

Skills
  • Business development expertise
  • Human resources knowledge
  • Sales professional
  • Staff management
  • Business development
  • Cash handling expertise
  • Relationship building and management
  • Temperature control
  • Product knowledge
  • Performance tracking and evaluations
  • Quality control management
  • Customer assistance
  • Bilingual Spanish & English
  • Staff supervision
  • Training and presentations
  • Documentation and reporting
  • Planning and execution
  • Public speaking
  • Evaluations
  • Order processing
  • Incidents management
  • Inventory organization
  • Operations and logistics
  • Transportation and logistics planning
  • Shipping and receiving operations
  • Logistics understanding
  • Understanding of office operations
  • Operations and procedural knowledge
  • Logistics Operations
  • Operations understanding
  • Business operations understanding
  • Hand truck operations
  • Plant and warehouse operations
  • Logistics operations management
  • Maintaining standards
  • Refunds and exchanges
  • Claims investigation and research
  • Bagging and packaging
  • Machining operations
  • Quality Standards
  • Assessment reports and other documentation
Work History
11/2019 to Current Operations and Logistics Manager Histowiz | Miami, FL,
  • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and nineteen member management team with related direct reports.
  • Evaluated upcoming program plans to forecast expected resource needs.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee.
  • Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Reduced receiving dock errors by conducting time analysis.
  • Implemented incident management responses, including troubleshooting, root cause analysis and issue resolution.
  • Formulated processes that enabled team to improve assistance to support groups, resulting in reduction of down time and financial loss.
  • Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
  • Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences.
  • Managed and allocated staff and material resources to meet production goals.
  • Improved distribution efficiency with design, development and testing of embedded software applications.
  • Monitored employee productivity and optimized procedures to reduce costs.
  • Built, supervised and mentored teams and leaders in receiving and inbound operations.
  • Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
  • Optimized organizational operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques.
  • Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
  • Cultivated strong business relationships with clients to increase overall experience, satisfaction and retention rates.
  • Enhanced slot control of freight in warehouse by optimizing organization efforts.
  • Maximized productivity and management systems by establishing specific goals and managing operations.
  • Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives.
06/2019 to 11/2019 Vendor Representative Imc Companies | Cincinnati, OH,
  • Educated customers on promotions to enhance sales.
  • Reconciled inventory and customer orders regularly to monitor product availability.
  • Stayed current on product specs and prices and accurately updated display product literature.
  • Studied geographic areas to identify potential buyers and increase door-to-door sales.
  • Kept close track of traffic and weather conditions for more than 100 miles daily and long-term routes.
  • Traveled to average of six doors daily.
04/1999 to 06/2019 Deparment Manager Bps Supply Group | Las Vegas, NV,
  • Recruited, interviewed, hired and trained 100 employees and implemented mentoring program to promote positive feedback and engagement.
  • Protected company assets with strategic risk management approaches.
  • Met deadlines by proactively managing individual and team tasks and implementing inventory  processes.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
  • Engaged employees in business processes with positive motivational techniques.
  • Recruited, interviewed, hired and trained approximately 100 employees and implemented mentoring program to promote positive feedback and engagement.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Revised and developed procedures to reduce risk and achieve compliance.
  • Completed daily operations on time and maintained high standards of accuracy. 
  • Maintained high levels of accuracy in daily operations.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Managed customer relations and customer service through daily communication and interaction.
  • Operated in dynamic, high-volume environments to provide skilled assistance to more than 70 customers each day.
  • Utilized basic sales strategy to engage customers and present solutions to suit individual needs.
  • Supported branding strategy by ensuring product displays aligned with corporate standards.
06/1994 to 04/1999 Warehouse Supervisor National Lumber And Hardware | City, STATE,
  • Managed scheduling and task delegation for 5-member warehouse team.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Maintained quality service by establishing and enforcing organization standards.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Supervised warehouse operations by managing 5 employees during 8 hour shifts.
  • Managed merchandise inventory transactions. 
  • Supervised all warehouse operations, including shipping and receiving, distribution, and workplace safety.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Started up and shut down processing equipment.
  • Completed daily operations on time and maintained high standards of accuracy. 
  • Kept detailed records of inventories and merchandise inventory transactions. 
  • Maintained high levels of accuracy in daily operations.
Education
Expected in 1994 High School Diploma | Escuela Luis Hernais Veronne, Canovanas, PR GPA:
Expected in 2020 Associate of Science | Business Administration Atlantis University, Miami, FL GPA:
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 20 staff members.
  • Increased sales 21% over a year. 
References

Available upon request.

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good

Resume Strength

  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Escuela Luis Hernais Veronne
  • Atlantis University
Job Titles Held:
  • Operations and Logistics Manager
  • Vendor Representative
  • Deparment Manager
  • Warehouse Supervisor
Degrees
  • High School Diploma
  • Associate of Science

Similar Resume

View All
Logistics
Logistics
Logistics