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operations administrative assistant resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for State and County professionals. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Skills
  • Timeline Planning and Management
  • Advanced MS Office Suite knowledge
  • Report analysis
  • PC proficient
  • Excel spreadsheets
  • Travel administration
  • Meeting planning
  • Document retrieval
  • Sensitive material handling
  • NRC regulations
  • Data entry documentation
  • Transporting files
  • Detailed meeting minutes
  • Expense reporting
  • Proofreading
  • Data entry
  • Office equipment maintenance
  • Appointment scheduling
  • Strong interpersonal skills
  • Flexible
  • Spreadsheet development
  • Administrative operations
  • Inventory supplies
  • Medical terminology
  • Professional and mature
  • Confidential document control
  • Meticulous attention to detail
Experience
Operations Administrative Assistant, 02/2019 - Current
Bd (Becton, Dickinson And Company) Raleigh, NC,
  • Created agendas and communication materials for team meetings.
  • Performed site evaluations, customer surveys and team audits.
  • Guided administrative and professional staff through computer and software problems.
  • Coordinated Managers itineraries and reservations, including flights, hotel rooms and ground transportation.
  • Managed building access by supplying keys to newly hired Non-Licensed Nuclear Operators.
  • Maintained inventory in Control Room and the department supply closet to prevent shortages of supplies.
  • Maintained thorough records of Licensed Operators NRC Physicals, this includes updating qual matrix. Also submitting correspondence letters to the NRC if change medical status.
  • Set and maintained office priorities to meet challenging deadlines with minimal available accommodations.
  • Troubleshot and resolved issues with computers and other peripheral office equipment, including printers and copiers.
  • Oversaw all scheduling of appointments while managing calendar to help keep Operations Manager organized and informed.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Compose monthly Sub-station Report in a timely manner and ensure that it's distributed to Senior Management and outside clients within specified timeframe.
  • Submit confidential records in specified timeframe and within regulated guidelines to maintain confidentiality.
  • Perform occasional observations of Crews performance in the Simulator to provide feedback for their improvement.
  • Perform quarterly audit of Timeway entry against actual gatelogs, to ensure individuals have not violated the Fatigue Rule. Discrepancies are communicated back to the individuals shift manager to ensure system is updated if necessary.
  • Perform administrative duties for NRC Audits and other inspections
Design Engineering Administrative Assistant, 05/2011 - 02/2019
Nebraska Public Power District City, STATE,
  • Drove customer feedback to deliver information to management for corrective action.
  • Responded to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
  • Proofed and edited letters and other correspondence to correct grammar and spelling errors.
  • Managed phone calls from clients during Roman Estrada's absences and delivered informative answers to questions.
  • Assigned new Cable #'s for out in the plant use using database EDISON.
  • Scheduled all Engineers quarterly required training
  • Helped with administering budgets, preparing facilities and organizing equipment.
  • Supported onboarding of new employees by hosting orientation sessions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
Corrective Action Program Administrative Assistant, 06/2002 - 05/2011
Nebraska Public Power District City, STATE,
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Created ad-hoc working spaces for traveling workers and contractors suddenly and without notice.
  • Implemented the new software program PCRS (paperless condition reporting system) to help reduce paper costs for the station.
  • Planned and executed the Corrective Action Program Owners Group yearly conference in ClearWater, FL. Which consisted of 20+ utilities from around the US, along with Vendors that attended to present their product.
  • Made travel arrangements and reservations for senior managers.
  • Coordinated special meetings and events on behalf of executive leaders.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Entered actions daily for the Corrective Action Program
Education and Training
High School Diploma: , Expected in
-
Hiawatha Sr High School - Hiawatha, KS
GPA:
Status -

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Resume Overview

School Attended

  • Hiawatha Sr High School

Job Titles Held:

  • Operations Administrative Assistant
  • Design Engineering Administrative Assistant
  • Corrective Action Program Administrative Assistant

Degrees

  • High School Diploma

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