Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Talented professional with extensive experience in continuous improvement, healthcare, manufacturing, project management, and logistics management. Determined individual to achieve positive outcomes and successfully contribute for excellence utilizing extensive background in Industrial engineering and Lean Six Sigma.
09/2013 to Current Operational Excellence Manager Emd Millipore | Panama, NY,
Manage variety of continuous improvement projects mainly driven to improve patient flow, revenue, and patient access within the hospital.  Responsible to identify, prioritize, and propose strategic projects to leadership that will align with Parkland’s strategic plan.  Also, support the organizational lean culture initiative by developing and providing Lean basics training to all staff levels. Facilitate and manage $64 M transformational care projects under the 1115 Waiver DSRIP for Medicaid and Medicare reimbursement.       
  • Develop Green Belt training package for front line.     
  • Execute training of the lean six-sigma basics. ·     
  • Developed simulation and lead time optimization for the patient transportation.
  • Implementation of the 5S concept to the OR pharmacy.
  • Collaborated to the design of the logistic plan for patient relocation to the new hospital.
  • Obtained reimbursement from Texas Health Commission for the amount of $12M, $17M, $13M for FY13, F14 and FY’15 respectively.
  • Successfully reduce procurement lead-time by six weeks.
08/2012 to 09/2013 Sr. Industrial Engineer Rtx | Milton Village, MA,
Apply lean six sigma and industrial engineering principles for process improvements for all distribution centers with special concentration in transportation, cycle time, safety, and inventory levels. Provide recommendations by performing economic analysis of the optimum location for inventory storage, 3PL, transportation to the sales directorate, Accountable for performing continuous improvement projects and recommending strategies for improving the supply chain. Evaluate time studies, develop accurate time standards, and perform process simulation through ARENA software.


  •  Introduced and establish the lean six sigma culture at the logistics department.
  • Established an EOQ model to the purchasing program and decrease annual holding cost by 39%.         
  • Reduce implementation cost by constructing a simulation of the conveyor system for the West Coast DC.
06/2009 to 08/2012 Manufacturing Engineer Iconma, L.L.C. | Draper, UT,
Lead and manage continuous improvement projects for operations not limited to facilities, raw materials, and distribution operations. Apply lean six sigma tools and industrial engineering principles to solve complex operational problems. Support Cardinal’s lean culture initiative by providing Lean -Six Sigma training to frontline and by sustaining culture change.  Manage and provide direction to the facilities technicians as well to GMP staff
  • Reduce operational expense by completing Green Belt projects with savings of $390K.
  • Optimized transportation costs by maximizing capacity on trailers by combining multiple orders and acquiring services from a 3PL.
  • Improve processing time for a purchase order by eliminating non value activities and by automating work elements.
  • Reduced workforce by automating manual and standardizing work elements and reduce travel distance.
  • Decreased number of safety observations by 35%.
2004 to 06/2009 Distribution and Inventory Consultant Cardinal Health | City, STATE,
Analyze the production logistics for the distribution center, generate and create production-efficiency reports from the warehouse management system database. Conduct motion studies such as direct time for implementation and validation in order to detect areas of improvement. Profile product in the warehouse based on the demand and characteristics following the FIFO methodology. Design SQL queries to monitor inventory flow, product’s expiration and inventory transactions. Conduct continuous improvement projects using Lean Six Sigma approach with a concentration to the picking, replenishing, and stocking operations.
  • Implemented a robust system that proactively alerts when product will become obsolete and strengthened the FIFO.
  • Financial impact avoidance of 35% by redesigning expired and obsolete inventory prevention system.
  • Achieved $36K savings with the implementation of Kaizen projects. Reduce cycle time from the receiving process at the distribution center.
  • Implementation of time standards for the production process. Decreased $1M of aged inventory with potential of getting expired.

Expected in 2011 Bachelor of Science | Industrial Engineering and Systems University of Texas at El Paso, El Paso, Texas GPA:
Professional Development
  • ASQ Certified Six Sigma Black Belt
  • Lean Six Sigma
  • Microsoft Office, AutoCAD, ARENA, Visio, Minitab 16, Instantis, Warehouse management system, SQL, AS400, Simul8 and UMT
  • Bilingual English-Spanish

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School Attended

  • University of Texas at El Paso

Job Titles Held:

  • Operational Excellence Manager
  • Sr. Industrial Engineer
  • Manufacturing Engineer
  • Distribution and Inventory Consultant


  • Bachelor of Science

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