Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Software Quality Control: Over twelve years' experience in software testing including test management, test planning, execution, metrics and reporting.

Onshore/Offshore Coordination: 8+ years' experience in a leadership role working with onshore/offshore model. Experience working directly with business users via onshore US assignments

Personal Strengths: *Effectively manages a large team by providing direction and leadership with strong interpersonal and team building skills *Strong problem skills and resourceful *Organized and detail-oriented Committed to the project's success and demonstrates a 'can do' attitude

  • Oracle Retail Predictive Application Server (AIP, RDF, IP, MFP)
  • SAP Retail / Sales and Distribution
  • Database / Microsoft SQL Server
  • Net / ETL Interfaces
  • HP Quality Center
  • Unix/Windows 2000/XP/Vista
  • Microsoft Project, Visio, Office
  • QA tools
Work History
2004 to Current Onshore Test Coordinator / HP ALM 12 Accenture Inc | City, STATE,

Project Name: America's premier pharmacy / health beauty products 

  • Manage the test management office team who implements the process/templates, organize the deliverables and reporting.
  • Coordinate the testing across 6 workstreams with more than 5 members each.
  • Accountable for the success of all testing phase for this project Project Name: Consumer Electronics Retailer in the US Start Date: June 2014 End Date: October 2016.
Current to Current Onshore Test Manager Accenture Inc. | , ,
  • Overseeing test phases of 3-4 parallel releases, Managing and executing test workplans.
  • Act as the primary point of contact for all test team members on a particular project.
  • Lead all efforts relating to testing and/or coordination of release control efforts and also plan and review test models for product, integrated product and performance test.
  • Manage 10-15 resources.
  • Monitor team activities.
  • Ensuring quality of deliverables.
  • Coordinate the development, update and maintenance of testing standards and procedures and review the test, validation, and pilot results to ensure they meet entry and exit criteria.
  • Capacity Planning, creating estimates and resource plans.
  • Work with other members of the application team to plan product, performance, and user acceptance tests for releases; define test plans and criteria for acceptance and approve the entry/exit criteria used.
  • Managing customer expectations and timelines.
  • Provide status update.
  • Managing resources - creating standard assessments, helping in career development, ensure accurate time reporting of team members Project Name
Current to Current Offshore Test Manager Accenture Inc. | , ,
  • Mobilize / Lead a team of automation testers, Estimate the Test effort, coordinate with stake holders.
  • Responsible for master test plans, environment configurations, application installations and testing schedules.
  • Also, hands on testing of these applications as needed.
  • Lead process improvement activities to identify and resolve quality related issues across organizational boundaries.
  • Project Name
04/2008 to 2010 Onshore Test Lead / Offshore Test Lead Accenture Inc. | , ,
  • Lead Onshore and Offshore Test Team.
  • Liaison/representative of testing team with other groups.
  • Ensure that the team follows the testing standards, guidelines, and testing methodology as specified in the testing approach.
  • Define Test Phase plans and deliverables
05/2004 to Current Project Name Accenture Inc. | , ,
11/2007 to Current Onshore Tester / Test Sub Lead Accenture Inc. | , ,
  • Learned quality and software fundamentals and best practices while working on a team with high process maturity.
  • Learned testing craft, became sub test lead, and initiated and completed software test effort while becoming subject matter expert.
Expected in April 2002 Bachelor of Science | Computer Engineering Polytechnic University of the Philippines, , GPA:

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School Attended

  • Polytechnic University of the Philippines

Job Titles Held:

  • Onshore Test Coordinator / HP ALM 12
  • Onshore Test Manager
  • Offshore Test Manager
  • Onshore Test Lead / Offshore Test Lead
  • Project Name
  • Onshore Tester / Test Sub Lead


  • Bachelor of Science

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