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Onshore Coordination and Client Engagement Resume Example

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ONSHORE COORDINATION AND CLIENT ENGAGEMENT
Summary

Worked as Technical Lead for multinational customers involving multiple cross-functional teams for various industries/domains like Insurance, Retail and Banking.


Extensive experience of about 8 years in all aspects of Mainframe, Mainframe related Technologies and Legacy Modernization Projects. Also experienced in working in Agile environment.


Highly dependable Technology Lead, Business System Analyst and enthusiastic team player dedicated to streamlining processes and efficiently resolving project issues.

Highlights
  • Certified Scrum Master
  • SDLC
  • Team Lead
  • Project Management
  • Mainframe related Technologies
  • Linux
  • Legacy Modernization
  • COBOL
  • DB2
  • Websphere MQ
  • CICS
  • VSAM
  • Teradata
  • TELON
  • Expeditor
  • Abend-aid
  • File-Aid
  • MicroFocus Cobol
  • vCobol
  • Clerity
  • Dialog
Accomplishments
  • Was part of team which won the Most Spirited Team Award in 2nd Quarter of 05-06.
  • Spot Award (Individual performance award) in 4th Quarter of 06-07.
  • Was given Most Valuable Software Engineer Award in 4th quarter of 07-08.
  • Was given On the Spot Award in the 3rd Quarter of 08-09 for individual performance
  • 4 Years 1st rating in Infosys.
Experience
GAPFebruary 2013 to CurrentOnshore Coordination and Client Engagement
Pleasanton, CA
  • Legacy Modernization – Re-hosting of GAP Complete Mainframe
  • Onshore Coordination and Client Engagement
  • Onshore – Offshore coordination.
  • Technical Solution Provider for MQ and Teradata.
  • Created proof-of-concept prototype applications for demonstration and evaluation purposes.
  • Work in Clerity Re-hosting solution
  • Tools and Technologies used vCobol, Clerity, MQ, Teradata, DB2, IBM Mainframe
Nationwide InsuranceJuly 2011 to February 2013Onshore Coordination and Client Engagement
Columbus, OH
  • Migration of existing Quote Auto and PUL Application to Micro Focus Cobol and Dialog in AGSS (Agent Gateway Sales and Services)
  • Onshore Coordination and Client Engagement
  • Training of Offshore team members on Technology and Application
  • Onshore – Offshore coordination.
  • Work as a Technical SME at Client Location for Development team at Client location
  • Work in Agile
  • Tools and Technologies used Micro Focus Cobol, Dialog, ISAM, XML, Oracle, C#, NetExpress, Visual Studio 2010
Infosys LimitedMarch 2010 to July 2011Technical SME
Hyderabad
  • Conducting Technical POC and responding to RFP's for different customers
  • Worked for different customers - Kraft Foods, Sears, Standard Chartered Bank, CSX and Boeing
  • Responding to RFP
  • POC for any technical feasibility
  • Portfolio analysis of applications
  • Understanding of mainframe environment
  • Proposing Solution for migration current Mainframe Environment.
  • Estimation
  • Customer Presentation
  • Tools and Technologies used Mainframe Environment(Z/OS 390), COBOL, JCL, Micro Focus COBOL, TDE, MQ, File Aid, Modernization Workbench and Micro Focus Studio
Sainsbury's Supermarket Ltd.May 2008 to February 2010Technical Lead
Bangalore
  • Support HR and Payroll Applications
  • Worked on Application Enhancements
  • Worked as Technical Lead
  • Onshore - Offshore Coordination
  • Understand Client Requirement
  • Estimation of project both in terms of Cost and effort
  • Mentoring the offshore team on the system understanding
  • Execution of project.
  • Performance tuning and reviews
  • Tools and Technologies used Mainframe Environment (Z/OS 390), COBOL,JCL, DB2, VB3, VB6, File Aid, Abend Aid, Expeditor
Sainsbury's Supermarket LtdMarch 2007 to April 2008Production Support Lead
London
  • Support HR and Payroll Applications
  • Worked on Application Enhancement
  • Worked as Technical Lead
  • 24X7 Application Support
  • Understand Client Requirement
  • Estimation of project both in terms of Cost and effort
  • Execution of the project.
  • Software Testing and Implementation
  • Performance tuning and reviews
  • Onshore Coordination and Client Engagement
  • Tools and Technologies used Mainframe Environment (Z/OS 390), COBOL,JCL, DB2, VB3, VB6, File Aid, Abend Aid, Expeditor
Sainsbury's Supermarket LtdSeptember 2005 to February 2007Production Support Offshore Developer
Bangalore
  • Supported HR and Payroll Applications
  • Worked as Developer
  • Worked on Application Enhancements
  • Coding and Testing
  • Responding to Client Queries
  • Tools and Technologies used Mainframe Environment (Z/OS 390), COBOL,JCL, DB2, VB3, VB6, File Aid, Abend Aid, Expeditor
Education
West Bengal University of Technology2005B Tech: Information TechnologyKolkata, India
Certification
  • Certified ScrumMaster – CSM
  • Assessment Foundation Product Certification – Microfocus
  • Migration Foundation 1 Certification – Microfocus
  • Migration Foundation 2 Certification – Microfocus
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Resume Overview

Companies Worked For:

  • GAP
  • Nationwide Insurance
  • Infosys Limited
  • Sainsbury's Supermarket Ltd.
  • Sainsbury's Supermarket Ltd

School Attended

  • West Bengal University of Technology

Job Titles Held:

  • Onshore Coordination and Client Engagement
  • Technical SME
  • Technical Lead
  • Production Support Lead
  • Production Support Offshore Developer

Degrees

  • B Tech : Information Technology

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