Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities. Phlebotomist with [2 years experience in healthcare. Skilled in providing patients with excellent care according to OSHA and HIPPA laws. Detail-oriented cleaning professional with outstanding interpersonal communication skills. Possesses a clean driving record and automobile insurance.
Exceptional communication skills
MS Windows proficient
Creative problem solver
Professional bedside manner
Venipuncture/blood draw expert
Healthy meal preparation
Medical terminology knowledge
Bloodborne Pathogen training
Valid driver's license
Strong interpersonal skills
onocology nurse (student intern), 06/2007
to 01/2008 Karmanos Cancer Institute – 1400 John R Detroit,
checking patients in/out, schedule patient appointments, medical terms, set-up patients for chemotherpy, iv starter, blood draws, data entry, microsoft word, excel and powerpoint.
office manager, 01/2008
to 11/2009 Low-Check Plumber – Detroit,
MI payroll, set-up appointments, filing, data entry, customer follow up and maintained office area
EVS (housekeeping), 10/2009
to 05/2010 Banner Health – Phoenix,
AZ clean patient rooms,lobby/kitchen and other areas in hospital setting
to 05/2010 Allied Health – Mesa,
AZ elderly/child blood drawing, preparing specimens for lab testing, entering blood test into computer and drug test specimen collection as well.
May 2010 Brookline College - Phoenix,
GED: general education,
june 2011 Southeastern High School - Detroit,
Medical administration and billing,
2014 Dorey Schools Roseville - Roseville,
Customer Follow-up Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
Cleaned and replenished supplies for up to  rooms per shift.
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Companies Worked For:
Karmanos Cancer Institute
Southeastern High School
Dorey Schools Roseville
Job Titles Held:
onocology nurse (student intern)
Phlebotomy , May 2010 GED : general education , june 2011 Medical administration and billing , 2014
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