LiveCareer-Resume

Online Retailer resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Meticulous Medical Records Clerk with 15 years of hands-on experience providing administrative and patient support in medical office settings. Seasoned in initiating medical records, obtaining authorizations, and accurately filing charts. Collaborative team player possessing in-depth knowledge of medical terminologies and electronic health record technologies.

Skills
  • InventoryLab
  • Craigslist
  • EBay
  • Online platforms
  • PirateShip
  • Margin selling
  • Facebook Marketplace
  • Shipping
  • Retail arbitrage
  • Online auctions
  • Shipment coordination
  • Sales expertise
  • Critical thinking
  • Charting expertise
  • Understands medical procedures
  • Proper sterilization techniques
  • Documentation procedures expert
  • Venipuncture and phlebotomy
  • HIPAA compliance
  • Specimens collection and processing
  • Lab equipment calibration
  • Communicating with patient families
  • Medical terminology knowledge
  • Restocking lab supplies
  • Sterile technique
Experience
01/2017 to Current
Online Retailer Trinity Health Systems Inc Kenmare, ND,
  • Maintained high feedback ratings from customers by responding quickly to questions and problems.
  • Scheduled solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals and service and parts purchasers.
  • Demonstrated exceptional customer service skills and translated complex conversations into simple solutions and sales.
  • Established credibility and created confidence quickly and easily with online sales prospects.
  • Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
  • Engaged in timely customer communication to resolve issues and identify sales opportunities.
  • Developed clear, concise and visually appealing virtual presentations of products and services.
04/2014 to 04/2017
Medical Assistant /Medical Records Clerk Buckeye Family Health City, STATE,
  • Scanned incoming documentation.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Observed confidentiality and safeguarded all patient-related information.
  • Kept department clean, organized and professional.
  • Consolidated diverse medical records.
  • Typed medical orders for procedures and laboratory tests.
  • Assisted with properly processing records requests.
  • Worked with speed, efficiency and accuracy to process documentation and complete projects.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Organized charts, documents and supplies to maintain team productivity.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
02/2012 to 04/2014
ROI Specialist Healthport Technologies City, STATE,
  • Pulled patient records and transferred information to appropriate parties.
  • Set up patient charts and documented information in various company software.
  • Released information to persons or agencies according to regulations.
  • Safeguarded medical records to maintain patient confidentiality.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
06/2009 to 08/2011
Medical Assistant/gxmo Colonnade Medical Group City, STATE,
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Scheduled appointments for patients via phone and in person.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Followed safety practices to safeguard against injury and damage to property.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Utilized radiation safety measure protection devices to guarantee safety of staff and patients.
  • Described and explained procedures to patients and observed patients during procedures to determine comfort levels.
  • Provided assistance to physicians and other technologists during complex procedures.
Education and Training
Expected in 05/2003
Associate of Applied Science: Medical Assisting
American School of Technology - Columbus, OH
GPA:
Expected in 05/1995
High School Diploma:
Northwest High School - McDermott, OH,
GPA:

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Resume Overview

School Attended

  • American School of Technology
  • Northwest High School

Job Titles Held:

  • Online Retailer
  • Medical Assistant /Medical Records Clerk
  • ROI Specialist
  • Medical Assistant/gxmo

Degrees

  • Associate of Applied Science
  • High School Diploma

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