LiveCareer-Resume

online reseller resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Amazon FBA
  • Facebook Marketplace
  • Margin Selling
  • Online Platforms
  • Friendly, Positive Attitude
  • Active Listening
  • Planning & Organizing
  • Good Work Ethic
  • Data Management
  • Problem Resolution
  • Calm and Professional Under Pressure
  • Verbal and Written Communication
  • Creative Problem Solving
  • Issue and Complaint Resolution
  • Understanding Customer Needs
  • Customer Account Management
  • Data Entry and Maintenance
  • Data Entry
  • Customer Service
  • Customer Retention Strategies
  • Building Customer Trust and Loyalty
  • Inventory Management
  • Sales and Upselling
  • Refunds and Returns Management
  • Database Management
  • Computer Skills
  • Team-Oriented and Cooperative
  • Establishing and Maintaining Customer Relationships
Experience
Online Reseller, 01/2017 to Current
Rogers Memorial HospitalTampa, FL,
  • Listened to customer interests and needs and matched with suitable related products.
  • Maintained high feedback ratings from customers by responding quickly to questions and problems.
  • Communicated with current customers to increase overall satisfaction and improve product value.
  • Calculated total purchase amounts, taxes and shipping costs for new products.
  • Demonstrated exceptional customer service skills and translated complex conversations into simple solutions and sales.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
  • Cultivated strategic customer relationships, evaluated needs and opportunities within customer accounts and negotiated to gain sales commitments.
  • Built and maintained knowledge of products, current sales pricing and manufacturer events and promotions.
  • Conducted consultative sales with small businesses interested in product purchases.
  • Generated monthly analysis of divisional website traffic, hits and sources and used data to increase sales.
  • Responded promptly to requests about marketing campaigns and items.
Remote Marketing Professional , 08/2021 to 06/2023
The Edge Fitness ClubsFarmington Hills, MI,
  • Researched market trends and surveys and used information to stimulate business and revenue growth.
  • Defined marketing and sales functions for promotion of [Type] products to significantly contribute to revenue growth.
  • Created and provided marketing material to meet business needs.
  • Worked closely with senior management to implement strategic communications plans and marketing initiatives.
  • Managed social media platforms and utilized metrics to increase engagement and campaign performance.
  • Coordinated marketing campaigns, monitoring accuracy, execution and follow-up.
  • Organized development and implementation of diverse marketing videos, social media posts and blogs.
  • Engaged with social media followers and promoted products and events through giveaways and promotional sales.
  • Collaborated creatively to develop brand content, enhancing identity and engaging audience.
  • Utilized full range of marketing tactics and tools to drive lead conversion and quality across multiple channels.
Mental Health Technician, 01/2019 to 08/2021
Beacon Children's HospitalCity, STATE,
  • Provided excellent service to patients through personable communication.
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Engaged clients in therapeutic groups to promote coping skills, education and life skills.
  • Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
  • Conducted or assisted in treatment and rehabilitation of mental health patients by performing basic assessment procedures.
  • Collaborated with client and clinician to develop and support goals and clinical treatment plan.
  • Interviewed new patients to complete admission forms and assess mental health status.
  • Verified patient health history and contact information for chart accuracy.
  • Restrained violent or suicidal patients using approved verbal or physical techniques.
  • Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
  • Aided patients in performing activities of daily living.
  • Assisted patients improve social relationships and engagement.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Developed basic strategies to promote patient safety, wellness and independence.
  • Recorded patients' health metrics using thermometers or blood pressure gauges.
  • Led individual and group therapy supporting prescribed procedures.
Childcare Provider, 05/2015 to 01/2019
Kids Declaring ChristCity, STATE,
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Assisted children in development of social, communication and problem-solving skills.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Secured indoor and outdoor premises to protect children.
  • Planned and implemented engaging activities to encourage creativity and expression.
  • Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Instilled discipline and maintained order with children by using simple and commanding directives.
  • Organized and planned age-appropriate reading, crafts and music lessons.
  • Developed and implemented lesson plans and activities for children of various ages.
  • Observed and monitored children's play activities.
  • Maintained safe play environment.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Maintained organized and clean classroom and play areas.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
Education and Training
High School Diploma: , Expected in 05/2015 to Brantley Highschool - Brantley, AL,
GPA:

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Resume Overview

School Attended

  • Brantley Highschool

Job Titles Held:

  • Online Reseller
  • Remote Marketing Professional
  • Mental Health Technician
  • Childcare Provider

Degrees

  • High School Diploma

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