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Online Personal Shopper Resume Example

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ONLINE PERSONAL SHOPPER
Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. I have multiple experience with different departments, and willing to learn more, I'm fast pace and learner.

Skills
  • Customer seating
  • Staff training and motivation
  • Team member motivation
  • Opening and closing procedures
  • Stock management
  • Processing payments
  • Team building
  • Inventory management
  • Payment processing
  • Scanner operations
  • Credit and cash transactions
  • Customer assistance
  • Merchandising knowledge
  • Relationship selling
  • Excellent communication skills
  • Product and service knowledge
  • Merchandising
  • Marketing tactics
  • Strategic Planning
Experience
Online Personal Shopper | 09/2020 to Current
Company Name - City, State
  • Organized as many as 20 deliveries per hour by smoothly selecting and purchasing items.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Warmly welcomed all customers and offered assistance with browsing and purchasing needs.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Worked with off-site locations to find desired items for customers.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Sales Associate | 08/2019 to 08/2020
Company Name - City, State
  • Replenished inventory with focus on addressing customer needs.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Assessed floor displays to determine which merchandise required restocking.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Assisted customers based on currently available product, promotional and policy information.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Assisted with staff development by implementing effective, hands-on training programs for new employees, maximizing performance and engagement from day one.
  • Analyzed buying trends at each store location to identify appropriate mix of inventory items for top-tier sales.
  • Negotiated pricing for apparel and accessories from vendors to secure optimal pricing and keep costs low.
Busser/Hostess | 06/2018 to 08/2019
Company Name - City, State
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Backed up cashier staff to process customer orders and payments.
  • Executed cash transactions quickly and accurately.
  • Greeted guests with friendliness and professionalism.
Education and Training
Bayshore High School - City, State
High School Diploma
05/2020
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Resume Overview

School Attended

  • Bayshore High School

Job Titles Held:

  • Online Personal Shopper
  • Sales Associate
  • Busser/Hostess

Degrees

  • High School Diploma

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