Online Personal Shopper Resume Example
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ONLINE PERSONAL SHOPPER
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. I have multiple experience with different departments, and willing to learn more, I'm fast pace and learner.
Skills
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Experience
Online Personal Shopper | 09/2020 to Current
Hy-Vee - Rock Island , IL
Hy-Vee - Rock Island , IL
- Organized as many as 20 deliveries per hour by smoothly selecting and purchasing items.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
- Satisfied customers with quick, accurate service under tight deadlines.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Warmly welcomed all customers and offered assistance with browsing and purchasing needs.
- Answered questions about current promotions and resolved issues according to store policies.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Worked with off-site locations to find desired items for customers.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Sales Associate | 08/2019 to 08/2020
Tishman Speyer - Los Angeles , CA
Tishman Speyer - Los Angeles , CA
- Replenished inventory with focus on addressing customer needs.
- Prepared products for sales floor by adding tags and readying pallets or restocking.
- Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
- Updated signage to reflect current prices and help promote target merchandise.
- Removed outdated and overripe items from stock to eliminate health risks.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Assessed floor displays to determine which merchandise required restocking.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Assisted customers based on currently available product, promotional and policy information.
- Assisted with purchases, locating items and signing up for rewards programs.
- Assisted with staff development by implementing effective, hands-on training programs for new employees, maximizing performance and engagement from day one.
- Analyzed buying trends at each store location to identify appropriate mix of inventory items for top-tier sales.
- Negotiated pricing for apparel and accessories from vendors to secure optimal pricing and keep costs low.
Busser/Hostess | 06/2018 to 08/2019
Peach’s Restaurant - City , STATE
Peach’s Restaurant - City , STATE
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Backed up cashier staff to process customer orders and payments.
- Executed cash transactions quickly and accurately.
- Greeted guests with friendliness and professionalism.
Education and Training
Bayshore High School - City, State
High School Diploma
05/2020
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Resume Overview
School Attended
- Bayshore High School
Job Titles Held:
- Online Personal Shopper
- Sales Associate
- Busser/Hostess
Degrees
- High School Diploma
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