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Online Personal Shopper Resume Example

Resume Score: 80%

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YG
ONLINE PERSONAL SHOPPER
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales.

Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any field.

Work History
Walmart - Online Personal ShopperDenton, TX08/2020 - 12/2020
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Worked with over Number customers daily to fulfill specific Type orders according to customer needs and inventory availability.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maximized efficiency by scanning items quickly and completing as many as Number orders per hour.
  • Worked productively with customers to meet order requirements and service expectations.
Wig & Beauty Supply - Beauty Sales AssociateFort Worth, TX06/2020 - 08/2020
  • Kept store clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers and helped with product questions, selections.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Managed efficient cash register operations.
  • Checked prices for customers and processed items sold.
  • Opened and closed store when needed.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers by answering questions and fulfilling requests.
Footlocker - Sales AssociateFort Worth, TX06/2020 - 08/2020
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Trained and studied more about the different types of shoes to obtain more knowledge about what the latest trends on sneakers are for better customer satisfaction.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Tracked stock using company inventory management software.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated customers on promotions to enhance sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained customer satisfaction while handling merchandise product returns quickly and professionally.
  • Closed over $3.2K in sales each shift.
Movie Tavern - Food Runner/ServerFort Worth, TX05/2018 - 01/2020
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
  • Refilled condiments on each table when running low.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Delivered food items to tables ensuring each restaurant patron received correct order.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Confirmed speed of service for all food orders while minimizing errors and complaints.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Greeted and maintained relationships with regular customers.
Skills
  • Organization
  • Team management
  • Problem resolution
  • Relationship development
  • Team building
  • Supervision
  • Process improvement
  • Budgets
  • Communication
  • Bilingual Spanish/English
  • Fast Learner
  • Creative
  • Understanding of others
Education
06/2019Arlington Heights High SchoolFort Worth, TXDiploma: Musical Theatre
  • Member of Program of Choice in Musical Theatre
  • Member of the National Honors Society
  • Graduated with 3.8 GPA
University of North TexasDenton, TXPsychology
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Walmart
  • Wig & Beauty Supply
  • Footlocker
  • Movie Tavern

School Attended

  • Arlington Heights High School
  • University of North Texas

Job Titles Held:

  • Online Personal Shopper
  • Beauty Sales Associate
  • Sales Associate
  • Food Runner/Server

Degrees

  • Diploma : Musical Theatre
    Psychology

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