online parts advisor resume example with 6+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Skilled parts professional adept at managing department operations, delivering employee training and coordinating schedules. Good communication,skills with forward-thinking mentality and focus on maintaining smooth and efficient operations.
Energetic Parts Counter Associate successful at training and mentoring junior employees on company procedures and sales strategies. History of increasing team performance and service standards.
Skills
Vendor relations
Inventory auditing
Invoice processing
SAP understanding
Problem-solving skills
Ordering parts
Training and coaching
Delivery coordination
Coordinating paperwork
Reviewing deliveries
Delivery order fulfillment
Project Management
Catalog familiarity
Maintenance schedules
Experience
Online Parts Advisor, 11/2021 - Current Carvana – Amanda, OH,
Checked in ordered parts systematically upon arrival, immediately contacted ordering party and accounted for parts in physical space and computerized database.
Advised retail, wholesale and internal automotive parts customers in parts selection, immediately expedited out-of-stock parts and supplied parts to requestors promptly.
Managed inventory, ordered parts and recorded parts transactions through dealer management system software and trained other team members to use software proficiently.
Received and stocked incoming merchandise, arranging items in correct locations.
Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Operated point of sales and parts lookup computer systems.
Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
Received, examined and reshelved returned parts.
Tracked performance targets and sales metrics of sales team to monitor productivity.
Performed quality control inspections on parts and packaged parts for delivery or sale.
Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
Parts Specialist, 02/2019 - 11/2021 Ace Hardware – Millsboro, DE,
Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
Supported service department by expertly pulling parts and updating records.
Maintained parts system with current order and sales data.
Coordinated restocks by working closely with parts manager to fill critical gaps.
Updated customer and vendor accounts with each purchase to support accurate billing.
Received and stocked incoming merchandise, arranging items in correct locations.
Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
Received, examined and reshelved returned parts.
Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
Opened crates to replenish stocked items in proper aisles.
Placed inventory numbers on parts to properly identify items for counter associates.
Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
Coordinated and executed daily parts deliveries to local businesses.
Assistant Parts Manager, 04/2017 - 02/2019 First Vehicle Services – Casco, MI,
Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
Supported service department by expertly pulling parts and updating records.
Maintained parts system with current order and sales data.
Coordinated restocks by working closely with parts manager to fill critical gaps.
Updated customer and vendor accounts with each purchase to support accurate billing.
Received and stocked incoming merchandise, arranging items in correct locations.
Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Received, examined and reshelved returned parts.
Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
Opened crates to replenish stocked items in proper aisles.
Placed inventory numbers on parts to properly identify items for counter associates.
Parts Manager, 01/2015 - 02/2016 Rs Collision Center – City, STATE,
Received, examined and reshelved returned parts.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
Organized and updated schedules to optimize coverage for expected customer demands.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Reduced expense spending, securing low-cost inventory for customers to drive client retention.
Education and Training
High School Diploma: , Expected in 06/2013 - Brentsville District High School - Nokesville, VA GPA: Status -
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