Information Technology Analyst Professional Summary Information Technology Analyst with experience in IT desktop and End User support including healthcare systems. Experience includes troubleshooting and resolving trouble tickets related to technical difficulties with network hardware and software. Experience includes training in T-SQL in addition to writing documentation and following test procedures in T-SQL, MySQL. Thrives on finding resolutions by improving customer satisfaction and driving overall operational improvements. Adapts to new positions and industries to further develop analytical and technical skills.
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