Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Reliable sale associate offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Skills
  • Accurate money handling
  • Sales proficiency
  • Customer Relations
  • Online ordering familiarity
  • Product knowledge
  • Trend understanding
  • Lift up to 45 pounds
  • Delivery management
  • Inventory coordination
  • Client Relationship Development
  • Discount negotiation
  • Conflict resolution
  • Basic math
  • Organization and Time management
  • Verbal and written communication
  • Excellent work ethic
Work History
10/2020 to 01/2021
Online Grocery Associate The Mentor Network Ashland, KY,
  • Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Maximized efficiency by scanning items quickly and completing as many as 7 orders per hour.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
  • Picked quality and accurate items for 50 daily customer orders.
11/2019 to 10/2020
Caregiver, Special Needs Extra Space Storage Mount Prospect, IL,
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
08/2019 to 12/2019
Retail Sales Associate Krystal Tifton, GA,
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Assisted customers by answering questions and fulfilling requests.
  • Performed stocking and informed management of low inventory quickly.
01/2018 to 01/2019
Crew Member McDonald's Restaurant City, STATE,
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Assisted other team members to achieve goals.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Collaborated with team members to complete orders.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Worked well with teammates and accepted coaching from management team.
  • Supported great dining and meal experiences for guests.
  • Operated as full-service food provider in food establishment by taking orders, preparing meals and collecting payments.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Education
Expected in 05/2018
High School Diploma:
Huntsville High School - Huntsville, AL
GPA:

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Resume Overview

School Attended

  • Huntsville High School

Job Titles Held:

  • Online Grocery Associate
  • Caregiver, Special Needs
  • Retail Sales Associate
  • Crew Member

Degrees

  • High School Diploma

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