Motivated Sales Associate with 3 years of experience boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Education
North High School Sioux City, IA, Expected in 05/2019 ā āHigh School Diploma: - GPA:
Skills
Loss prevention
Sales expertise
Store opening and closing
Sales Training
Store Merchandising
Cleaning
Cash Register Operation
Product Sales
Merchandising
Customer service
Problem resolution
Retail Transactions Processing
Sales
Inventory Control
Guest Services
Cash Handling
Accomplishments
Awarded āEmployee of the Monthā in April 2018.
Reviews orders prior to pick up for accuracy and purchase-by dates.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
Worked productively with customers to meet order requirements and service expectations.
Consistently met deadlines and quality goals for accuracy and timeliness.
Greeted customers, helped locate merchandise and suggested suitable options.
Fielded questions and solved problems by informing customers of current promotions and store policies.
Displayed merchandise by arranging in appealing and orderly way to boost sales.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
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