Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Professional Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
Hardworking Personal Shopper familiar with picking, packing and pick-up procedures. Results-driven and detail-oriented with commitment to efficiency. Eager to apply Number years of experience in field.
Skills
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Work History
Online Grocery Associate, 04/2021 to Current
Cobb-Vantress – Enid, OK,
Cobb-Vantress – Enid, OK,
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
- Maximized efficiency by scanning items quickly and completing as many as Number orders per hour.
- Consulted with customers on food selections and custom order requests.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with over Number customers daily to fulfill specific Type orders according to customer needs and inventory availability.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Helped customers locate products and checked store system for merchandise at other sites.
- Picked quality and accurate items for Number daily customer orders.
- Tracked substitutions and informedi customers of changes.
- Also stocked/zoned when we didn’t have orders.
Farm Worker, 02/2021 to 04/2021
Tuscaloosa Barnyard – City, STATE,
Tuscaloosa Barnyard – City, STATE,
- Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
- Cleared away animal waste by hosing out operational areas.
- Mixed feed, additives and medicines in prescribed portions to maintain animal health.
- Assisted farmers with feeding and watering livestock, including cows, sheep, goats and pigs.
- Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
- Provided top-notch customer service to every customer and exceptional care to all animals.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Kept cages, kennels, play yards and grooming areas neat and clean.
Cashier/waiter, 09/2020 to 12/2020
Mr. G’s – City, STATE,
Mr. G’s – City, STATE,
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Greeted new customers, discussed specials and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Stayed up-to-date on menu changes to help customers make food choices.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Bussed and reset tables to keep dining room and work areas clean.
- Inspected dishes and utensils for cleanliness.
Hair Salon Assistant, 06/2020 to 08/2020
Salon 1023 – City, STATE,
Salon 1023 – City, STATE,
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Offered exceptional service and support to walk-in and scheduled customers.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Answered telephone calls to provide information and schedule new appointments.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Entertained children during cuts to allow guardians to fully focus on appointment services.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Answered phone calls and emails to schedule client appointments.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Kept detailed records of customer information and services provided to increase return customers by Number.
- Maintained regular client list of up to Number repeat customers while handling Number walk-in clients daily.
- Answered over Number phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
Education
GED: , Expected in 02/2021
Sipsey Valley High School - Buhl, AL
Sipsey Valley High School - Buhl, AL
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School Attended
- Sipsey Valley High School
Job Titles Held:
- Online Grocery Associate
- Farm Worker
- Cashier/waiter
- Hair Salon Assistant
Degrees
- GED
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