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online grocery associate resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service, and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Hardworking Personal Shopper familiar with picking, packing and pick-up procedures. Results-driven and detail-oriented with commitment to efficiency. Eager to apply [Number] years of experience in field. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.

Education
Abilene High School Abilene, TX Expected in 05/2019 ā€“ ā€“ High School Diploma : - GPA :
Skills
  • Sales proficiency
  • Trend understanding
  • Delivery management
  • Customer Relations
  • Online ordering familiarity
  • Lift up to 25+ pounds
  • Accurate money handling
  • Client Relationship Development
  • Discount negotiation
  • Teambuilding
Work History
Roche Bros - Online Grocery Associate
Medfield, MA, 10/2021 - Current
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Worked productively with customers to meet order requirements and service expectations.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Tracked substitutions and informed customers of changes.
Kroger - Customer Service Cashier
San Tan Valley, AZ, 05/2019 - 03/2020
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Completed file maintenance log for price discrepancies.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Performed cash, card and check transactions to complete customer purchases.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
Chick-fil-A - Customer Service Cashier
City, STATE, 06/2018 - 03/2019
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Completed file maintenance log for price discrepancies.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Performed cash, card and check transactions to complete customer purchases.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register to record transactions accurately and efficiently.

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Resume Overview

School Attended

  • Abilene High School

Job Titles Held:

  • Online Grocery Associate
  • Customer Service Cashier
  • Customer Service Cashier

Degrees

  • High School Diploma

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