Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Professional Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Skills
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Work History
Onboarding Specialist, 02/2021 to Current
Unifi – Tampa, FL,
Unifi – Tampa, FL,
- Schedule onboarding calls with new customers
- Work with customers to help configure their firewalls to connect to AWS
- Configure Watchdog & ModBus IP devices for customers
- Install Linux Ubuntu 18.04 on Dell PowerEdge 3000 IoT Series Gateways
- Build custom views for customer specifications
- Visit customer sites when needed to help troubleshoot issues.
- Run weekly CALMS Reports for UPS devices
- Build How-To-Guides & post them to website for customer use
- Update and maintain internal company documents
- Manage and maintain company Internal IT needs.
IT Manager, 05/2019 to 02/2021
Codefresh – Webster, NY,
Codefresh – Webster, NY,
- Overseeing technical projects in alignment with organizational goals.
- Directing effective delivery of networks, development, and disaster recovery systems and processes.
- Find solutions to manage business activities.
- Working closely with management, external vendors and advisors.
- Preparing financial budgets and presenting proposals for capital projects to senior executives.
- Researching and recommending new products.
- Identifying new market opportunities.
- Leading efforts to improve IT processes.
- Manage and Maintain 20+ Windows servers from 2012r2 to 2016.
- Administrate Office 365 Exchange Hybrid Environment.
- Maintain 4 AD Domain Controller Servers for multiple locations.
- Manage 2 Web Apps in Azure and also onPrem IIS Server.
- Manage/Maintain RemoteApps production server in Azure.
- Manage Azure production servers to web apps & virtual firewall.
- Design & develop security architectures for cloud / hybrid cloud-based systems.
- Manage/Deploy onPrem environments in Hyper-V & VMware.
- Plan & facilitated onPrem production migrations to Azure.
- Mitigate security/threats for onPrem / Azure environment.
- Setup/Create/Manage Cisco Meraki firewalls at 10 locations.
- Setup/Create/Manage Fortigate firewalls at 10 locations.
- Setup/Mange Vonage Business VoIP system SysAdmin, Gottsch
Systems Admininstrator, 10/2016 to 05/2019
The Dimarco Group – Pennsylvania, PA,
The Dimarco Group – Pennsylvania, PA,
- Manage and Maintain 20+ Windows servers from 2012r2 to 2016
- Administrate Office 365 Exchange Hybrid Environment
- Maintain 4 AD Domain Controller Servers for multiple locations
- Manage 2 Web Apps in Azure and an onPrem IIS Server
- Manage/Maintain RemoteApps production server in Azure
- Manage Azure production servers to web apps & virtual firewall
- Design & develop security architectures for cloud / hybrid cloud-based systems
- Manage/Deploy onPrem environments in Hyper-V & VMware
- Plan & facilitated onPrem production migrations to Azure
- Mitigate security/threats for onPrem / Azure environment
- Setup/Create/Manage Cisco Meraki firewalls at 10 locations
- Setup/Mange Vonage Business VoIP system
IT Analyst, 04/2016 to 10/2016
Caterpillar – City, State,
Caterpillar – City, State,
- Manage and Maintain 20+ Windows servers from 2012r2 to 2016.
- Administrate Office 365 Exchange Hybrid Environment.
- Maintain 4 AD Domain Controller Servers for multiple locations.
- Manage 2 Web Apps in Azure and an onPrem IIS Server.
- Manage/Maintain RemoteApps production server in Azure.
- Manage Azure production servers to web apps & virtual firewall.
- Design & develop security architectures for cloud / hybrid cloud-based systems.
- Manage/Deploy onPrem environments in Hyper-V & VMware.
- Plan & facilitated onPrem production migrations to Azure.
- Mitigate security/threats for onPrem / Azure environment.
- Setup/Create/Manage Cisco Meraki firewalls at 10 locations.
- Setup/Mange Vonage Business VoIP system, L2, First Data Omaha, Nebraska — April 2016 / - October 2016.
- Implement specific functions across multiple projects.
- Researching issue resolution, Analysis Documentation.
- Status Reporting, Implementation Support, Scheduling.
- Responsible for planning, designing and implementing information systems.
- Perform encoding, testing, debugging and installation activities as necessary.
- Works with organizational end users to clarify current operating procedures and communicate program objectives.
- Planning, developing and implementing backup and recovery procedures.
- Analyze, detect, identify and correct technical problems and deficiencies.
- Determine proper installation parameters for software and hardware, for smooth integration, transition and efficiency.
- Monitoring all incoming traffic for any Parse/Format/Timeout Errors.
Education
No Degree: , Expected in
Omaha Metro Community College - Omaha, NE,
Omaha Metro Community College - Omaha, NE,
High School Diploma: , Expected in 06/2007
Ralston High School - Ralston, NE,
Ralston High School - Ralston, NE,
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School Attended
- Omaha Metro Community College
- Ralston High School
Job Titles Held:
- Onboarding Specialist
- IT Manager
- Systems Admininstrator
- IT Analyst
Degrees
- No Degree
- High School Diploma
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