On Site Manager Resume Example Investment Property Group

ON SITE MANAGER

Summary

I have many years of excellent experience in customer service and management in various different types of fields. Self motivated and work well under pressure, I am a people person and can work with others or individualy, and very experienced with dealing with all types of personalities. I take pride in my work and appearance. I could offer a very Professional asset to your business.

Skills

Conflict management
Cash transaction
Hospitality services
Effective planning
Microsoft Office
Time management
Staff supervision
Scheduling

Records management
Training
Inventory management
Cash management
Conflict resolution
Strategic planning
Decisive
Customer service

Experience

On Site Manager, Investment Property Group, June 2018-April 2019Salem, OR

Ensured timely production of annual rent, operating expense and real estate tax adjustments.
Developed strong, professional relationships with [Job title]s and residents by initiating collaboration and delivering exemplary service and engagement.
Managed day-to-day operations for [Number]-unit [Type] property with [Number] occupants.
Inspected properties regularly to identify deficiencies and schedule repairs.
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Fully abstracted all leases and entered all pertinent information into [System] management system.
Recognized for fostering good working relationships with owners, residents and board members.
Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
Liaised between company and owners to address and remedy ongoing concerns.
Planned and conducted [Type] meetings on [Timeframe] basis to enable residents to voice concerns and provide forum for issues to be addressed.
Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Coordinated general maintenance and major repairs to keep facilities operational and attractive.
Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.
Inspected property every [Timeframe], took pictures and wrote reports regarding findings for submission to [Job title].
Coordinated maintenance and repair requests with [Type] department and contacted contractors for bid proposals.

On-Site Manager, West Coast Mobile Home Parks, August 2015-June 2018Salem, OR

Liaised between company and owners to address and remedy ongoing concerns.
Coordinated general maintenance and major repairs to keep facilities operational and attractive.
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Maintained records of all activities involving [Type] and [Type] properties.
Coordinated [Type] improvements in compliance with [Type] agreements to ensure timely completion, tenant acceptance, occupancy and rent commencement.
Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
Oversaw daily operations, maintenance and administration of various properties.
Inspected property every [Timeframe], took pictures and wrote reports regarding findings for submission to [Job title].
Fully abstracted all leases and entered all pertinent information into [System] management system.
Recognized for fostering good working relationships with owners, residents and board members.
Inspected properties regularly to identify deficiencies and schedule repairs.
Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Coordinated maintenance and repair requests with [Type] department and contacted contractors for bid proposals.

Motel Front Desk Clerk, Best Western International Inc., February 2003-October 2013Ely, NV

Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Cultivated professional relationships with guests through active response, dedicated assistance and [Skill], improving customer retention by [Number]%.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Managed customer complaints and rectified issues to complete satisfaction.
Arranged special accommodations for guests to maintain optimal satisfaction
Educated patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
Worked with [Job title]s and [Job title]s to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
Balanced accounts and conducted nightly audits to keep bookkeeping current.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Input customer data using [Type] software and made immediate updates to reflect room changes.

Education and Training

High School DiplomaWhite Pine High School, , ElyNVJune 1973

Resume Overview

Companies Worked For:

Investment Property Group
West Coast Mobile Home Parks
Best Western International Inc.

School Attended

White Pine High School

Job Titles Held:

On Site Manager
On-Site Manager
Motel Front Desk Clerk

Degrees

High School Diploma

On Site Manager Resume Example

Resume Score: 80%

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Resume Overview

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