On Site Manager Resume Example
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ON SITE MANAGER
Summary
I have many years of excellent experience in customer service and management in various different types of fields. Self motivated and work well under pressure, I am a people person and can work with others or individualy, and very experienced with dealing with all types of personalities. I take pride in my work and appearance. I could offer a very Professional asset to your business.
Skills
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Experience
On Site Manager, Staffmark Group, June 2018-April 2019Atlanta , GA
- Ensured timely production of annual rent, operating expense and real estate tax adjustments.
- Developed strong, professional relationships with [Job title]s and residents by initiating collaboration and delivering exemplary service and engagement.
- Managed day-to-day operations for [Number]-unit [Type] property with [Number] occupants.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Fully abstracted all leases and entered all pertinent information into [System] management system.
- Recognized for fostering good working relationships with owners, residents and board members.
- Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
- Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
- Liaised between company and owners to address and remedy ongoing concerns.
- Planned and conducted [Type] meetings on [Timeframe] basis to enable residents to voice concerns and provide forum for issues to be addressed.
- Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Coordinated general maintenance and major repairs to keep facilities operational and attractive.
- Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.
- Inspected property every [Timeframe], took pictures and wrote reports regarding findings for submission to [Job title].
- Coordinated maintenance and repair requests with [Type] department and contacted contractors for bid proposals.
On-Site Manager, Xator, August 2015-June 2018Dover Air Force Base , DE
- Liaised between company and owners to address and remedy ongoing concerns.
- Coordinated general maintenance and major repairs to keep facilities operational and attractive.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Maintained records of all activities involving [Type] and [Type] properties.
- Coordinated [Type] improvements in compliance with [Type] agreements to ensure timely completion, tenant acceptance, occupancy and rent commencement.
- Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
- Oversaw daily operations, maintenance and administration of various properties.
- Inspected property every [Timeframe], took pictures and wrote reports regarding findings for submission to [Job title].
- Fully abstracted all leases and entered all pertinent information into [System] management system.
- Recognized for fostering good working relationships with owners, residents and board members.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Coordinated maintenance and repair requests with [Type] department and contacted contractors for bid proposals.
Motel Front Desk Clerk, Best Western International Inc., February 2003-October 2013City , STATE
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Cultivated professional relationships with guests through active response, dedicated assistance and [Skill], improving customer retention by [Number]%.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Managed customer complaints and rectified issues to complete satisfaction.
- Arranged special accommodations for guests to maintain optimal satisfaction
- Educated patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
- Worked with [Job title]s and [Job title]s to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
- Balanced accounts and conducted nightly audits to keep bookkeeping current.
- Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
- Input customer data using [Type] software and made immediate updates to reflect room changes.
Education and Training
High School DiplomaWhite Pine High School, , CityStateJune 1973
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Resume Overview
School Attended
- White Pine High School
Job Titles Held:
- On Site Manager
- On-Site Manager
- Motel Front Desk Clerk
Degrees
- High School Diploma
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