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On Site Manager Resume Example

Resume Score: 80%

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ON SITE MANAGER
Summary

I have many years of excellent experience in customer service and management in various different types of fields. Self motivated and work well under pressure, I am a people person and can work with others or individualy, and very experienced with dealing with all types of personalities. I take pride in my work and appearance. I could offer a very Professional asset to your business.

Skills
  • Conflict management
  • Cash transaction
  • Hospitality services
  • Effective planning
  • Microsoft Office
  • Time management
  • Staff supervision
  • Scheduling
  • Records management
  • Training
  • Inventory management
  • Cash management
  • Conflict resolution
  • Strategic planning
  • Decisive
  • Customer service
Experience
On Site Manager, Investment Property Group, June 2018-April 2019Salem, OR
  • Ensured timely production of annual rent, operating expense and real estate tax adjustments.
  • Developed strong, professional relationships with [Job title]s and residents by initiating collaboration and delivering exemplary service and engagement.
  • Managed day-to-day operations for [Number]-unit [Type] property with [Number] occupants.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Fully abstracted all leases and entered all pertinent information into [System] management system.
  • Recognized for fostering good working relationships with owners, residents and board members.
  • Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
  • Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
  • Liaised between company and owners to address and remedy ongoing concerns.
  • Planned and conducted [Type] meetings on [Timeframe] basis to enable residents to voice concerns and provide forum for issues to be addressed.
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Coordinated general maintenance and major repairs to keep facilities operational and attractive.
  • Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.
  • Inspected property every [Timeframe], took pictures and wrote reports regarding findings for submission to [Job title].
  • Coordinated maintenance and repair requests with [Type] department and contacted contractors for bid proposals.
On-Site Manager, West Coast Mobile Home Parks, August 2015-June 2018Salem, OR
  • Liaised between company and owners to address and remedy ongoing concerns.
  • Coordinated general maintenance and major repairs to keep facilities operational and attractive.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Maintained records of all activities involving [Type] and [Type] properties.
  • Coordinated [Type] improvements in compliance with [Type] agreements to ensure timely completion, tenant acceptance, occupancy and rent commencement.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Inspected property every [Timeframe], took pictures and wrote reports regarding findings for submission to [Job title].
  • Fully abstracted all leases and entered all pertinent information into [System] management system.
  • Recognized for fostering good working relationships with owners, residents and board members.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Coordinated maintenance and repair requests with [Type] department and contacted contractors for bid proposals.
Motel Front Desk Clerk, Best Western International Inc., February 2003-October 2013Ely, NV
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Cultivated professional relationships with guests through active response, dedicated assistance and [Skill], improving customer retention by [Number]%.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Educated patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
  • Worked with [Job title]s and [Job title]s to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Input customer data using [Type] software and made immediate updates to reflect room changes.
Education and Training
High School DiplomaWhite Pine High School, , ElyNVJune 1973
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Investment Property Group
  • West Coast Mobile Home Parks
  • Best Western International Inc.

School Attended

  • White Pine High School

Job Titles Held:

  • On Site Manager
  • On-Site Manager
  • Motel Front Desk Clerk

Degrees

  • High School Diploma

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