General High School Curriculum
Experienced Corporate Travel Consultant with over 26 years of experience in Corporate and Leisure Travel. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently high standards and excellent Interpersonal skills combined with automation and Travel Industry training will be best utilized.
> Before I moved into the Travel industry I worked in Accounting, including HR, Payroll, Data entry and office management. Received Outstanding Employer of the Year 1987 Printing Technology, Inc. for Community Support Program's hiring and working with the Handicapped in Dallas.
> Assisted in setup and opening of three Travel Agencies, two within a retail store in the DFW Metroplex which were open seven days a week, and one in a Historic 5 star Hotel Downtown Dallas.
> Conceived and implemented sales strategies and procedures for a multi-shift agency to support excellent Customer Service with interaction between multiple Agents and a single Client within a retail store environment.
> After successfully opening the Ft. Worth Voyagers, while building staff and clients, I was moved to the Lovers Lane Anchor Store to assist in training staff and improve sales.
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