(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Detail-oriented professional with bilingual abilities and excellent customer service. Well-educated and self-assured with superior communication skills.

Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity.

  • Policy and procedure adherence
  • Guest accommodations
  • Office and staff streamlining
  • Guest experiences
  • Outstanding communication skills
  • Interpersonal communications
  • Travel coordination
  • Telephone etiquette
  • Bilingualism Spanish-English
  • Talented leader
  • Organization and Time management
  • Classroom management
  • Group and individual instruction
  • Curriculum Development
  • Elementary education
Northern Arizona University Flagstaff, AZ, Expected in 09/2001 Bachelor of Science : Parks And Recreation Managment - GPA :
Work History
Archdiocese Of San Antonio - On Site Airbnb Manager
Castroville, TX, 05/2020 - 03/2021
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Direct day-to-day administrative and operational functions for a country home with 24 available beds-bed facility, providing guidance and leadership.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Hostal Casa Andina - Motel Manager
City, STATE, 01/2020 - 05/2020
  • Oversaw day-to-day operations of a small Hostel with 7-room hotel with staff of 3 employees.
  • Provided exceptional service and assistance to guests upon check-in.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Increased customer service ratings through personable service.
  • Fielded customer questions regarding available outdoor activities and places to visit in the area.
  • Managed numerous translation requests each day with positive and upbeat communication style to uncover and handle customer needs.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Kalapa Cominidad De Aprendizaje - Reading and writing Instructor
City, STATE, 08/2018 - 06/2019
  • Led interesting and diverse group activities to engage students in course material.
  • Participated in weakly department and employee team meetings to discuss student performance and academic achievement.
  • Prepared and implemented lesson plans covering required course topics.
  • Prepared comprehensive English curriculum for 10 students.
  • Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge.
  • Created curricula, tests and exams to reinforce student learning in writing and reading.
  • Employed visual and auditory approaches to make lessons more interesting and interactive for students.
  • Kept classroom organized, clean, and safe for all students and visitors.
  • Completed in-service and additional training to maintain professional growth.
  • Instructed classes of up to 8 students on principles and strategies of reading and writing.
Pine Forest Charter School - Elementary Spanish Teacher
City, STATE, 08/2011 - 07/2017
  • Developed and wrote Waldorf curricula in Spanish for grades 1st to 8th.
  • Created supportive learning environment for foreign students to nurture budding language development.
  • Completed performance reviews and remained up-to-date on required certifications and continuing education credits.
  • Spoke to students in non-native language to challenge students and introduce students to non-native speaking environments.
  • Stayed abreast of changes to school and district policies as well as new trends in education by attending professional development courses and in-service trainings.
  • Implemented classroom management improvements to enhance class morale and engagement.
  • Taught lessons encompassing skill-building activities in speaking, writing, reading and listening.
  • Built positive relationships with parents to involve families in educational process.
  • Chaperoned field trips to maintain safety and encourage learning.
  • Established and enforced rules of behavior to drive social development and maintain positive interactions.
  • Promoted exploration of building blocks of learning by leading diverse, hands-on activities.
  • Retained student interest and maximized receptive learning.
  • Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
  • Explained concepts and assignments in both native and non-native languages.

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Resume Overview

School Attended

  • Northern Arizona University

Job Titles Held:

  • On Site Airbnb Manager
  • Motel Manager
  • Reading and writing Instructor
  • Elementary Spanish Teacher


  • Bachelor of Science

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