Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
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Professional Summary

Enthusiastic Junior Front End Web Developer, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of front end frameworks and Agile Development and training in Full Stack Web Development, and CRM Consulting and Wordpress. Motivated to learn, grow and excel in development and maintaining customer satisfaction through effective customer support..

Goal-oriented Front End Web Developer with strong commitment to collaboration and solutions-oriented problem-solving. Use various web design software to develop customer-focused websites and designs. Committed to high standards of web design, user experience, usability and speed for multiple types of end-users. Successful at maintaining customer satisfaction through effective customer support.

  • Web Technologies & Frameworks: , HTML5, CSS3, ReactJS, ExpressJS,NodeJS, Visualforce Pages, Apex & Lightning Web Components
  • Scripts/UI: JavaScript, JQuery, AJAX, & BootStrap
  • Database and CRM: MySQL ,Salesforce,SOQL,SOSL
  • Web Debug Tool: Chrome developer tools
  • Versioning and other tools: Git, Object-Oriented Programming & Data Structures
  • Deployment Tools: Heroku ,Change sets(Sandbox to Production Org) & code)
Work History
11/2019 to 03/2020
Omnitracs Project Boys Town Washington, DC,
  • Developed flowcharts and diagrams to describe and lay out logical operational steps
  • Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance
  • Evaluated and adopted new technologies such as Salesforce Person Accounts to address changing industry needs and increase database capacity
  • Cinemark Delivered in-depth Salesforce training, imparting knowledge of best practices for protecting data and minimizing errors
  • Investigated new and emerging software applications within fleet trucking industry to design, select, implement and use administrative information systems effectively
  • Designed and implemented new user interfaces used in fleet trucking industry
  • Co-managed outstanding and dynamic team of 10 including software engineers and developers, which significantly boosted overall success of organization
  • Prepared detailed reports weekly on updates to project specifications, progress, identified conflicts and team activities
  • Researched, designed and implemented scaleable applications for information identification, extraction, analysis, retrieval and indexing
08/2019 to 03/2020
Junior Web Developer-Assoc Salesforce Consultant Keste City, STATE,
  • Wrote and maintained technical and functional specifications to document database intentions and requirements
  • Coordinated with project management staff on database development timelines and project scope
  • Increased customer satisfaction by resolving Salesforce dashboard & event booking system issues
  • Managed quality assurance program, including on-site evaluations, and customer surveys
  • Resolved IT support problems, by improving operations and provided exceptional client support
  • Increased rapport by 100% by successfully meeting all deadlines
  • Consulted weekly with development team on application development project status, new project proposals and software-related technical issues
  • Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements
11/2012 to 06/2019
Business Office Specialist Ophthalmology Surgery Center Of Dallas LLC City, STATE,
  • Prepared over 100 patients per week for examinations and surgeries
  • Optimized schedule and enhanced patient safety by maintaining clean, safe and well-organized examination rooms
  • Conducted thorough reviews of surgical plans and patient charts to prepare accurate patient paperwork
  • Drove operational improvements which resulted in savings and improved profit margins
  • Resolved conflicts and negotiated mutually beneficial agreements between insurance and patient billing
  • Resolved patient problems, improved operations and provided exceptional patient support
  • Trained teammates on technologies such as Casetabs and ZirMed that directly impacted department effectiveness
  • Tested new product offerings prior to release to assist development team in bug identification
  • Analyzed EMR and medical technology issues to identify troubleshooting methods needed for quick remediation
  • Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team
Expected in 2019
Web Development: Full Stack Web Development
Southern Methodist University - Dallas, TX
Expected in 2011
Bachelor of Arts: Psychology
Texas Tech University - Lubbock, TX
  • College Academic Scholarship
  • Fastest mile 4:32, awarded Cross Country, Track & Field Scholarship
  • Dean's List 2006, 2007, 2009 & 2016 - 2019
  • 1st place in "The Effects of depth perception on military personnel while using night vision goggles"
  • 2nd place on Sante Web Application demo and presentation

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Resume Overview

School Attended

  • Southern Methodist University
  • Texas Tech University

Job Titles Held:

  • Omnitracs Project
  • Junior Web Developer-Assoc Salesforce Consultant
  • Business Office Specialist


  • Web Development
  • Bachelor of Arts

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