office technician typing resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manage administrative functions of the practice. Provide thorough answers and solutions and provide an exceptional customer/patient experience.
Skills
Word, Excel, Adobe, BIS
Quick learner
Adaptable
Adobe
Patient privacy
Multitasking and Prioritization
Service-Oriented
Problem Solving
Attention to Detail
Microsoft Office
Team Collaboration
Work History
Office Technician (Typing) , 07/2020 to Current Beacon Health Management – Fitzgerald, GA,
TTT/Expert Mental Health Scheduler in Schaptbook for scheduling mental health appointments.
Arranged meetings and coordinated resources for use by attendees.
Edited documents to keep company materials free of grammar errors.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Carried out day-to-day duties accurately and efficiently.
Used Microsoft Word and other software tools to create documents and other communications.
Audited timesheets, on-call forms, and stand-by forms of support staff and clinicians.
Experience in Microsoft Word, Power-Point, Microsoft Teams Meeting, DocuSign, and Microsoft Outlook daily.
Minute taker and recorder for Mental Health Program Subcommittee for the chair person, Chief of Mental Health.
Ensure monthly audits were submitted timely to Headquarters.
Updated the staff absence calendar and the on-call clinician's calendars daily.
Assisting the Chief of Mental Health with clerical duties, 844 training sheets, and staffing projects needed to be reported to Headquarters timely.
Assisting the Psychologists and Psychiatrist with resolving pending appointments and system errors.
Coordinating the Off Post Training calendar for Suicide Prevention Teaching.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Created and updated records and files to maintain accurate and compliant documents.
Drafted agendas, recorded minutes and created documents to facilitate meetings.
Scheduled appointments and follow-up appointments for the clinicians.
Certified Nurse Assistant, 09/2015 to 03/2020 Beacon Health Management – Metter, GA,
Body fit plus, Calipatria, CA
Experience with typing memos, policies, and procedures
Proficient in scanning documents into patient's electronic health record
Pick up/dispose of bio-hazardous waste into appropriate containers and locations
Assist with 1:1 observation of suicide watch of inmate/patient and document changes every 15 minutes
Collect/secure confidential shred papers from clinics
Restock clinics' medical supplies with use of PAR levels weekly
Check for expiration dates on medical supplies in clinics and medical warehouse
Answering telephone calls and answering questions by nursing staff
Use of Microsoft word, excel for tracking log purposes
Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
Verified quantity and description of materials received by checking merchandise against packing list
Educated clients about how to adapt to, wear and care for eyeglasses
Discussed optimal lens, coating and frame recommendations with nursing staff to assist with patient satisfaction
Evaluated completed lenses to check compliance with customer specifications and accuracy against orders
Certified Nurse Assistant, 12/2014 to 08/2015 Beacon Health Management – Reidsville, GA,
Heart & hand inc., El centro, CA
Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or charge nurse
Check patients' pulse, temperature, and respiration
Provide patients with help moving in and out of beds, baths, wheel-chairs, or automobiles and with dressing and grooming
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
Administer prescribed oral medications, under written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine
Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician
Change bed linens and make beds
Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas
Feed/assist patients to eat or drink
Certified Nurse Assistant, 07/2014 to 07/2015 Imperial Heights Healthcare & Wellness Center – City, STATE,
Answer patient call signals to determine patients' needs
Change bed linens or make beds
Clean and sanitize patient rooms, bathrooms, or other patient areas
Feed patients or assist to eat or drink
Proper use of personal protective equipment (PPE) for patients on isolation
Check patients' vital signs and record in their health record
Obtained client medical history, including medication information, symptoms and allergies
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
Assisted patients with mobility needs, including moving to and from beds, organizing wheel-chairs and preparing assisted devices
Education
Bachelor of Science: Business Administration - Healthcare Management, Expected in 01/2025 to Western Governors University - Salt Lake City, UT GPA:
Associate of Science: Science, Expected in 2019 to Imperial Valley College - Imperial, CA, GPA:
High School Diploma: General Education, Expected in 06/2013 to Brawley Union High School - Brawley, GPA:
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