LiveCareer-Resume

office supervisor hr marketing it resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Skills
  • Corporate Communications
  • Organization and Planning
  • Meeting Planning
  • Time Management Skills
  • Excellent Communication Skills
  • Written And Verbal Communication
  • Safety Processes
  • Detail Oriented
  • Policy And Procedure Modification
  • Highly Organized
  • E-Verify
  • Planning
  • Office Management
Education
San Francisco State University San Francisco, CA Expected in 1998 B.S : Business Administration And Communications - GPA :
Canada College Redwood City, CA Expected in 1995 A.S : Business - GPA :
Work History
Milwaukee Bucks - Office Supervisor/ HR / Marketing/ IT
Milwaukee, WI, 04/2013 - Current
  • Established and developed strong administrative team by delivering ongoing coaching, recruiting, training, motivation, and fostering career advancement for 13 core employees
  • Executed companies Human Resources Department by being recruiter, interviewer, and hiring of new staff; consult with owners on strategic planning and any employee disciplinary actions; and serve as principal link between owners and employees
  • Oversaw office inventory activities by ordering, stocking, and shipment receiving
  • Programmed Analytics Advanced Report Builder, custom creation of 193 different reports to date, to assist business leaders with key decision making and strategic operational planning
  • Contract administrator of bids and proposals of price and fulfillment of conditions outlined in requests for supplier City of San Francisco bid contracts, which has led to multiple successful awards worth over $1,000,000 of sales per year
  • Main point of contact and service for 55 customers, which represent $375,128.00 of YTD Sales
  • Produced marketing design of flyers, brochures, catalogs, website products, Google Ad campaigns, email campaigns, which led to widened company engagement and sales between 5-10% yearly
  • Instituted companies’ website, www.supplymaster.com, both front and back end, by planning, conceptualizing, and arranging content for over 1000 different products, leading to expanded sales and engagement
  • Operated organizations IT Department by installation and maintenance of computer network systems, handling any issues that arise at employee workstations, 2 local servers, and 1 hosted cloud server, keeping daily workflow running smoothly
  • Primary role of system data migration, adaption, and transition to distributor focused ERP system DDI.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
ITA Med - Marketing and Sales Coordinator /Medbarn Marketing and Inside Sales Manager
City, STATE, 05/2012 - 04/2013
  • Created and updated hundreds of print and online catalog copy, marketing pieces, and modifications of product images, to assist sales efforts
  • Coordinated 6 large scale Marketing projects performed by outside vendors
  • Assisted with international marketing activities, which strengthened international sales by 15-20%
  • Spearheaded, published, and maintained monthly newsletters to develop customer engagement
  • Managed company website of over 100 products keeping it updated
  • Collaborated in Social Media platform content, blog, and Press Release marketing efforts
  • Oversaw and launched upgraded med barn website
  • Fielded and followed-up with potential customers via email and/or phone and maintaining records in Salesforce.com
  • Coordinated samples and marketing collateral for domestic and international trade shows as well as customers
  • Facilitated in preparation of trade shows
  • Set up and worked at trade show booths
  • Generated sales analysis reports in MS Excel
  • Provided customer service and processed hundreds of orders
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving results
  • Developed goals and future growth avenues for med barn, which went into yearly business plan.
  • Researched competitor marketing trends and prices using data analysis.
  • Supported sales staff by providing market trends, account analyses and new product information.
Supermedia.com - Media Consultant
City, STATE, 06/2009 - 06/2010
  • Managed growth and creation of marketing services for businesses in San Francisco and Peninsula territories
  • Identified client business needs by gaining understanding of goals, objectives and processes
  • Used targeted questioning strategies to discover insight on prospect needs and requirements to increase business by 30%
  • Managed sales cycle from first contact to established customer sale and maintained solid customer base
  • Presented product concepts and offerings to clients based on established specifications and preferences
  • Stayed up-to-date on changing industry and product standards and trends related to accounts
  • Collected information from clients before securing accounts, verifying payments and special needs
  • Advertising included Google Ads, SEM and SEO, Direct Mail and Web Site Design.
Citysearch - Account Executive
City, STATE, 11/2006 - 05/2009
  • Drove growth for Search Engine Marketing services to local businesses in San Francisco Bay Area, Silicon Valley, and San Jose
  • Acquired new business merchants and then managed those accounts into multi thousand dollar book of business with aggressive growth sales goal of $4800 per month
  • Maximized revenue by servicing accounts and proposing new products and services to established customers
  • Prospected new clientele through networking, cold calling, canvassing, and referrals
  • Achieved top performer status for sales team and was invited to be team representative in regional west coast sales meetings
  • Recorded and maintained sales prospect and sales data within customer relationship management system Salesforce.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Prospected new clientele through networking, cold calling, canvassing and referrals.

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Resume Overview

School Attended

  • San Francisco State University
  • Canada College

Job Titles Held:

  • Office Supervisor/ HR / Marketing/ IT
  • Marketing and Sales Coordinator /Medbarn Marketing and Inside Sales Manager
  • Media Consultant
  • Account Executive

Degrees

  • B.S
  • A.S

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