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Office Supervisor Resume Example

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OFFICE SUPERVISOR
Professional Summary

Prior skills and working for Travelers Insurance makes me a great candidate for this position. Professional, energetic, positive, enthusiastic Self-motivated office supervisor bringing proven leadership, organizational and customer relations skills. Well-organized bringing excellent multitasking abilities developed over 20 years of experience. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training.

Skills
  • Recruited, hired and train
  • Listen attentively, solve problems
  • Confidentiality
  • Certified Notary Public
  • Excellent multi-tasking ability
  • Staff Management
  • Clear oral/written communication
  • Team leadership
  • Documentation and control
  • Organization and planning
Work History
Office Supervisor, 01/2018 to Current
Company Name – City, State
  • Coached new hires on company processes while managing nine employees to achieve maximum production
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
  • Work weekly title and inventory reports
  • Established and updated work schedules to account for changing staff levels and expected workloads
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns
  • Recruited, hired, trained and supervised staff of nine
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
  • Staying current with title laws and working closely with Division of Motor Vehicles
Title Specialist, 01/2014 to 01/2018
Company Name – City, State
  • High volume of work flow daily including answering phones, taking buyer payments, assisting customers and processing all title paperwork within 24 hour time frame due to insurance company contract
  • Work closely with insurance companies and processing 60 or more title applications a day
  • Following up with insurance companies for lien release, power of attorneys, repossession paperwork and requesting appraisal's
  • Following up weekly with title problem reports
Radiology Secretary, 01/2012 to 01/2014
Company Name – City, State
  • Work in fast paced environment
  • Enter up to 130 x-ray's
  • Make 60 appointment and reminder calls
  • Prep paperwork for cat scans, ultrasounds, mammography
  • Work in film library, burning exams on to CD
  • Balance out journal at end of day
  • Collect co-payments from patients
  • Coordinated patient scheduling, check-in, check-out and payments for billing
Claim Specialist , Glass Unit and Salvage Unit, 01/2002 to 01/2012
Company Name – City, State
  • Process salvage titles, reviewing state laws and working closely with salvage pool
  • Refer claims to special investigation unit
  • Set car rentals for customers
  • Order police reports and appraisals
  • Set up independent medical exams
  • Process personal injury protection applications
  • Pay medical invoices
  • Request medical records and bills
  • Process all bills to be re priced
  • Back up subrogation department
  • Look for potential garaging issues, fraud Surcharge claims on what is paid out
  • Worked closely with the total loss unit and glass unit to maintain optimum levels of communication to effectively and efficiently complete projects
Education
Tourism And Travel Services Marketing OperationsBristol Community College - City, State
High School GraduateB M C Durfee High School - City, State
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Resume Overview

School Attended

  • Bristol Community College
  • B M C Durfee High School

Job Titles Held:

  • Office Supervisor
  • Title Specialist
  • Radiology Secretary
  • Claim Specialist , Glass Unit and Salvage Unit

Degrees

  • Tourism And Travel Services Marketing Operations
    High School Graduate

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