Office Supervisor Resume Example
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OFFICE SUPERVISOR
Professional Summary
Knowledgeable and dedicated customer service professional with extensive experience in customer relations industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering 13 years of experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.
Skills
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Work History
Office Supervisor01/2020 to 09/2020
The Furniture Mart – Woodbury , MN
The Furniture Mart – Woodbury , MN
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Managed CRM database, including troubleshooting, maintenance, updates and report generation.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Worked on inventory and supply use procedures to enhance efficient and economical use of equipment and supplies.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Kept cash on hand to give change for large bills collected by staff when charging patients.
Office Supervisor04/2009 to 09/2019
Beacon Health System – Granger , IN
Beacon Health System – Granger , IN
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Worked on inventory and supply use procedures to enhance efficient and economical use of equipment and supplies.
- Maintained accurate, current and compliant financial records by monitoring and addressing variances.
- Maintained computer and physical filing systems.
- Kept inventory up keep
- Performed inventory shipping with correct temperature to sensitive materials to temperatures as needed.
- Kept a rotation on items as receiving items to inventory.
- Delivery Courier Medical items.
Purchasing Coordinator05/2007 to 03/2009
Encompass Health – Macon , GA
Encompass Health – Macon , GA
- Contacted each vendor and recorded information regarding price, availability, and quality of products.
- Collaborated with internal and external customers and managed all pricing and availability of all products.
- Monitored all purchase requisitions and handled adjustments with vendors.
- Created purchase orders and had each signed by production managers.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Maintained complete documentation and records of all purchasing activities.
- Performed monthly reconciliation of open purchasing orders.
- Computed and created purchase orders in System to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
- Verified delivery of correct materials amounts to production pallets at right time.
- Charged Patients and paid invoices
Delivery Courier05/2007 to 03/2009
Fedex – Omaha , NE
Fedex – Omaha , NE
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Inspected truck prior to delivery, checking for proper stowage of packages.
- Picked up medical specimens from 50 businesses within 250 square mile territory daily.
- Properly documented all specimens received using phone.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Verified load against delivery ticket before beginning every shift.
- Followed all company policies and procedures during shift.
- Maintained clean and orderly appearance while on shift.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Tracked delivery information, mileage and fuel use while on shift.
- Developed strong interpersonal and communication skills from interacting professionally with all stakeholders including dispatchers, upper management and peers.
- Drove safely at all times to avoid accidents and harm.
Education
High School Diploma06/2015San Antonio Learning Center-
City
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Resume Overview
School Attended
- San Antonio Learning Center
Job Titles Held:
- Office Supervisor
- Purchasing Coordinator
- Delivery Courier
Degrees
- High School Diploma 06/2015
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