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Office Specialist Resume Example

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OFFICE SPECIALIST
Summary

Detail-oriented Accounting Professional bringing 14 years of experience in the accounting field. Skilled in accounting methods, analyzing/interpreting laws, and reconciliation. Hard-working and proactive with solid foundation of trustworthy and dependable performance.

Skills
  • Audit support
  • GL reconciliation
  • Knowledge of State Travel Rules
  • Multi-tasking
  • General ledger accounting
  • Problem solving
  • A/P and A/R
  • Customer relations
  • Year-end close
  • Analytical researching
Experience
Office SpecialistOregon Liquor Control Commission | Portland, OR | Jun 2019-Current
  • Support clerical needs of more than 25 Inspectors, including taking messages, scanning documents and routing business correspondence.
  • Administer physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Create, update and maintain detailed documents and spreadsheets.
  • Respond to telephone inquiries on Public Safety line. Explain laws, rules and procedures to inform and educate callers.
  • Meet incoming customers with professional approach and provide friendly, knowledgeable assistance.
  • Sort and distribute business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Create professional memoranda, letters and reports, meeting expected deadlines.
  • Schedule and provide agenda for Inspector meetings.
  • Input Minor Decoy Program data into InfoView, adhering to all procedures to keep information private.
  • Assist on special projects, such as tracking destroyed marijuana products by creating a spreadsheet with multiple formulas and conversions.
  • Evaluate and compile DUII information from police agencies. Establish and maintain files on premises named in DUII reports. Initiate and distribute letters with police report information to licensees.
  • Responsible for maintaining the confidentiality of arrest records.
Accounting TechnicianDHS/OHA Office Of Financial Services | Salem, OR | Jun 2018-Jun 2019
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Coded invoices and other records to maintain organized and accurate records.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Created, updated and maintained spreadsheets.
  • Tracked and researched Travel Awards earned while on state travel.
  • Processed and authorized travel expense reimbursements for DHS/OHA employees and volunteers using the TRIPS system.
  • Processed Accounts Payable transactions for DHS/OHA offices using state accounting system (SFMA).
  • Answered telephone and email inquiries and explained laws, rules and regulations regarding state travel and accounts payable.
  • Processed and approved travel advances.
  • Received and processed state travel credit card requests. Audited all travel card transactions. Issued emails and phone calls regarding transactions not compliant with state laws, rules or regulations.
  • Researched and corrected adjudication transactions in state accounting system.
  • Reconciled A/P batches.
  • Created and audited accounting reports.
  • Conducted monthly, quarterly and yearly accounting close.
Pharmacy TechnicianFred Meyer | Canby, OR | Jun 2012-Jun 2018
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Trained new technicians to provide excellent customer service.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Consulted with doctors offices, hospitals and customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Eliminated third-party rejection claims through adjudication queue.
  • Ensured accuracy in medication administration by carefully calculating dosage and preparing prescription labels.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Compiled customer demographic, allergy and medical history background.
  • Closely inspected medications to determine accuracy of identities, strengths and purities.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
Accounting ClerkFred Meyer | Portland, OR | May 2001-Jun 2012
  • Kept records current and accurate with efficient reconciliations and variance resolution.
  • Prepared monthly and year-end closing statements, financial documents, and invoices.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Collaborated with senior staff to produce accurate, current and timely financial reports and supporting documentation.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Compiled financial data including compliant ledger and journal records.
  • Looked into and corrected system and account variances.
  • Detailed financial data for management and stakeholders.
  • Performed diverse data entry of relevant information such as customer sales and company expenses.
  • Generated detailed reports outlining financial metrics for use by upper management in key decision making.
  • Analyzed documentation and standard financial statements for accuracy.
  • Reviewed general ledger entries for accuracy and completeness.
  • Balanced reports and batch summaries to submit for approval.
  • Ran daily sales reconciliation reports to check data and address variances.
  • Created and maintained spreadsheets to record transactions and report period end data.
  • Researched, audited, corrected and reported discrepancies.
  • Prepared bank deposits, ordered currency, checks and money orders.
  • Reconciled daily cash, checks and sales using specialized database.
  • Trained and assisted other employees.
Education and Training
High School DiplomaGresham Union High School | Gresham, OR
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Resume Overview

Companies Worked For:

  • Oregon Liquor Control Commission
  • DHS/OHA Office Of Financial Services
  • Fred Meyer

School Attended

  • Gresham Union High School

Job Titles Held:

  • Office Specialist
  • Accounting Technician
  • Pharmacy Technician
  • Accounting Clerk

Degrees

  • High School Diploma

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