Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated and focused administrative support who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority in Human Resources. Resourceful and accomplished with extensive office operations and personnel organization expertise. I am focused on driving productivity by leveraging strong front office management skills.

  • Bilingual - English & Spanish
  • Experienced with Oracle PeopleSoft
  • Microsoft Office proficient (word, excel, powerpoint, & outlook)
  • Resourceful
  • Detail Oriented
  • Effective Communicator
  • Managing Budget & Purchasing
  • Managing Payroll
  • Problem solver
  • Coordinating Events & Workshops
  • File management
  • Hiring Process
  • Excellent written
  • Management skills
  • Customer service
  • Personnel records maintenance
Office Specialist, 05/2018 - Current
City Of Edinburg Edinburg, TX,
  • Oversaw new employee hiring and onboarding procedures, developing guidelines, designing standard interviews and participating in selection and training of new hires.
  • Conducted end-to-end process monitoring from candidate introduction to exit interviews for accuracy and regulatory compliance.
  • Analyzed employment-related data and prepared reports.
  • Assessed new hires for compliance with company, state and federal requirements.
  • Created and implemented employee retention strategies.
  • Created and submitted reports regarding background investigations, highlighting special findings.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
  • Maintained compliance with state and federal employment laws and regulations.
  • Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Audited internal data and processes to identify and manage initiatives, improving business performance.
  • Assisted integration of internal and external data tools and products, maintaining stability and performance across systems.
  • Generated reports and obtained data to develop analytics on key performance and operational metrics.
Office Clerk, 11/2014 - 05/2018
Duke University Zebulon, NC,
  • Provided administrative support to the Business/EnTec Department Chairperson Prepares hiring packets for all new adjunct faculty
  • Assisted in development of department courses and enters Faculty assignments in Faculty Workload page in Oracle PeopleSoft
  • Assisted 5 full-time and 50 adjunct faculty with departmental procedural matters (book certification, final grades and securing substitutes when needed)
  • Produced text, data and graphics to assist in enrollment management
  • Managed student assistants and provided support accordingly Schedules and coordinates meetings and other campus-wide events
  • Prepared disbursement requests in accordance with the department budget
  • Oversaw the purchase and distribution of office materials and supplies Maintains calendar, correspondence and supplies
  • Directly handled all inquires from public, faculty, students, and staff and promptly followed-up with the appropriate action
  • Facilitated collaboration and cooperation between departments to support and establish programs, and student events
  • Maintained excellent written and oral communication skills Coordinates any special projects including planning events, assisting students with course selections and orientations
  • Effectively handled confidential information
Office Assistant, 04/2012 - 06/2014
Ukpeagvik Inupiat Corporation Charleston, SC,
  • Managed clerical needs of company employees, including copying, faxing and file management.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Trained and supervised office interns in the day-to-day operations of the office Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Received and screened a high volume of internal and external communications, including email and mail Created monthly reports for records, closed terminated records and completed chart audits.
  • Assisted with payroll preparation and entered data into cumulative payroll document.
Education and Training
Master of Science: Human Resource Management, Expected in 08/2020
Florida International University - Miami, FL,
Bachelor of Arts: Psychology, Expected in 12/2017
Florida International University - Miami, FL,

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School Attended

  • Florida International University
  • Florida International University

Job Titles Held:

  • Office Specialist
  • Office Clerk
  • Office Assistant


  • Master of Science
  • Bachelor of Arts

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