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Office Services Supervisor Resume Example

Resume Score: 80%

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OFFICE SERVICES SUPERVISOR
Summary

Dedicated and focused Office Services/Facilities Manager who excels at prioritizing, multi-tasking, following through to achieve project goals. Seeking a role of increased responsibility and authority.


-Motivated team player develops, maintains internal, external relationships utilizing well honed verbal, written communication skills

-First point of contact for all site related concerns

-Establishes, maintains preventive maintenance contracts, selects vendors

-Coordinates moves, furniture utilization

Highlights
  • Professional and mature
  • Self-directed
  • Results-oriented
  • Meticulous attention to detail
  • Microsoft Office proficiency
  • Strong problem solver
  • Strong interpersonal skills
  • Dedicated team player
  • Mail management
  • Self-starter
Accomplishments
  • Realized up to 50% cost savings by reviewing, analyzing, changing vendors for services such as office supplies, first-aid, document destruction and cleaning services
  • Increased efficiency in the mail room by negotiating a less expensive lease on a new Pitney Bowes DM3000 series machine
  • Eliminated redundancy in filing system by setting up a central file drawer and by encouraging electronic filing
  • Coordinated downsize/remodel/decommissioning projects, met with vendors, construction crews, landlord representatives
  • Supervised Office Services personnel, such as Receptionist and Facilities Assistants
Experience
Office Services Supervisor
August 2010 to February 2013
Protective - Bannockburn, IL

Managed daily office operations, maintenance of equipment, break rooms, mail room and office suite. Established vendor contracts. Created weekly and monthly reports tracking various data. Streamlined Office Services filing process by eliminating multiple locations and encouraging electronic files. Managed security, building access. Managed incoming and outgoing mail, package deliveries. Served as central point of contact for all outside vendors, building management. Reduced and controlled expenses by analyzing expenditures and changing vendors when necessary. Improved communication efficiency as primary liaison between departments, clients and vendors, by creating concise documentation, announcements. New hire on-boarding. Supervisor to 2 employees.

Sole Proprietor
April 2007 to April 2010
Online Business Systems/Herbalife - Wheeling, IL

Sole proprietor of a home-based business involving heavy phone work and customer service, recruiting and training new distributors/business owners; selling and delivering product orders via phone and Internet.

Facility Manager
July 2004 to July 2006
Nextel (Sprint Nextel) - Itasca, IL

Managed multi-building portfolio. Developed relationships between various work groups and the Facilities department, stemming from a long and varied personal track record within the company, leading to easier transitions during site changes, projects. Reorganized and managed Office Services group by creating firm job descriptions and cross training personnel. Streamlined mail process eliminating 2+ day wait time for the employees. Decreased need for renting off-site meeting space by 30% by refurnishing two conference rooms and one training room, utilizing existing furniture inventory. Planned and implemented painting projects. Coordinated moves, remodeling, downsizing projects.

Sales Coordinator
February 1999 to July 2004
Nextel - Itasca, IL

Provided support to two teams in two offices, while acting as point of contact to Facility Manager. Assisted Sales Reps with order placement, customer processing, billing issues. Helped to develop on-boarding process for new Sales Reps, assisted with training. Developed, implemented process by which all Sales Coordinators would perform daily duties. Acted as liaison between Director and eight Sales Coordinators. Was awarded monthly and quarterly recognition numerous times.

Education
Certificate : Retail Merchandise ManagementWilliam Rainey Harper College - Palatine, IL, United States

Numerous Leadership Development courses, such as Presentation Skills, Building Better Business Relationships, Managing Difficult Employees.


Planning Moves and Relocations, 2-day Seminar by FMDC (Chicago, IL)


Environmental Health & Safety


CPR/AED Certification (AHA) 2013


Outlook, Excel, Word, Power Point, Publisher, Access



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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Protective
  • Online Business Systems/Herbalife
  • Nextel (Sprint Nextel)
  • Nextel

School Attended

  • William Rainey Harper College

Job Titles Held:

  • Office Services Supervisor
  • Sole Proprietor
  • Facility Manager
  • Sales Coordinator

Degrees

  • Certificate : Retail Merchandise Management

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