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office services supervisor resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Dedicated and focused Office Services/Facilities Manager who excels at prioritizing, multi-tasking, following through to achieve project goals. Seeking a role of increased responsibility and authority.


-Motivated team player develops, maintains internal, external relationships utilizing well honed verbal, written communication skills

-First point of contact for all site related concerns

-Establishes, maintains preventive maintenance contracts, selects vendors

-Coordinates moves, furniture utilization

Highlights
  • Professional and mature
  • Self-directed
  • Results-oriented
  • Meticulous attention to detail
  • Microsoft Office proficiency
  • Strong problem solver
  • Strong interpersonal skills
  • Dedicated team player
  • Mail management
  • Self-starter
Accomplishments
  • Realized up to 50% cost savings by reviewing, analyzing, changing vendors for services such as office supplies, first-aid, document destruction and cleaning services
  • Increased efficiency in the mail room by negotiating a less expensive lease on a new Pitney Bowes DM3000 series machine
  • Eliminated redundancy in filing system by setting up a central file drawer and by encouraging electronic filing
  • Coordinated downsize/remodel/decommissioning projects, met with vendors, construction crews, landlord representatives
  • Supervised Office Services personnel, such as Receptionist and Facilities Assistants
Experience
07/2010 to 01/2013
Office Services Supervisor Grifols Inc. Channelview, TX,

Managed daily office operations, maintenance of equipment, break rooms, mail room and office suite. Established vendor contracts. Created weekly and monthly reports tracking various data. Streamlined Office Services filing process by eliminating multiple locations and encouraging electronic files. Managed security, building access. Managed incoming and outgoing mail, package deliveries. Served as central point of contact for all outside vendors, building management. Reduced and controlled expenses by analyzing expenditures and changing vendors when necessary. Improved communication efficiency as primary liaison between departments, clients and vendors, by creating concise documentation, announcements. New hire on-boarding. Supervisor to 2 employees.

03/2007 to 03/2010
Sole Proprietor Buckner International Midland, TX,

Sole proprietor of a home-based business involving heavy phone work and customer service, recruiting and training new distributors/business owners; selling and delivering product orders via phone and Internet.

06/2004 to 06/2006
Facility Manager Opentable Atlanta, GA,

Managed multi-building portfolio. Developed relationships between various work groups and the Facilities department, stemming from a long and varied personal track record within the company, leading to easier transitions during site changes, projects. Reorganized and managed Office Services group by creating firm job descriptions and cross training personnel. Streamlined mail process eliminating 2+ day wait time for the employees. Decreased need for renting off-site meeting space by 30% by refurnishing two conference rooms and one training room, utilizing existing furniture inventory. Planned and implemented painting projects. Coordinated moves, remodeling, downsizing projects.

01/1999 to 06/2004
Sales Coordinator Nextel City, STATE,

Provided support to two teams in two offices, while acting as point of contact to Facility Manager. Assisted Sales Reps with order placement, customer processing, billing issues. Helped to develop on-boarding process for new Sales Reps, assisted with training. Developed, implemented process by which all Sales Coordinators would perform daily duties. Acted as liaison between Director and eight Sales Coordinators. Was awarded monthly and quarterly recognition numerous times.

Education
Expected in to to
Certificate: Retail Merchandise Management
William Rainey Harper College - Palatine, IL
GPA:

Numerous Leadership Development courses, such as Presentation Skills, Building Better Business Relationships, Managing Difficult Employees.


Planning Moves and Relocations, 2-day Seminar by FMDC (Chicago, IL)


Environmental Health & Safety


CPR/AED Certification (AHA) 2013


Outlook, Excel, Word, Power Point, Publisher, Access



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Resume Overview

School Attended

  • William Rainey Harper College

Job Titles Held:

  • Office Services Supervisor
  • Sole Proprietor
  • Facility Manager
  • Sales Coordinator

Degrees

  • Certificate

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