Dedicated and focused Office Services/Facilities Manager who excels at prioritizing, multi-tasking, following through to achieve project goals. Seeking a role of increased responsibility and authority.
-Motivated team player develops, maintains internal, external relationships utilizing well honed verbal, written communication skills
-First point of contact for all site related concerns
-Establishes, maintains preventive maintenance contracts, selects vendors
-Coordinates moves, furniture utilization
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Managed daily office operations, maintenance of equipment, break rooms, mail room and office suite. Established vendor contracts. Created weekly and monthly reports tracking various data. Streamlined Office Services filing process by eliminating multiple locations and encouraging electronic files. Managed security, building access. Managed incoming and outgoing mail, package deliveries. Served as central point of contact for all outside vendors, building management. Reduced and controlled expenses by analyzing expenditures and changing vendors when necessary. Improved communication efficiency as primary liaison between departments, clients and vendors, by creating concise documentation, announcements. New hire on-boarding. Supervisor to 2 employees.
Sole proprietor of a home-based business involving heavy phone work and customer service, recruiting and training new distributors/business owners; selling and delivering product orders via phone and Internet.
Managed multi-building portfolio. Developed relationships between various work groups and the Facilities department, stemming from a long and varied personal track record within the company, leading to easier transitions during site changes, projects. Reorganized and managed Office Services group by creating firm job descriptions and cross training personnel. Streamlined mail process eliminating 2+ day wait time for the employees. Decreased need for renting off-site meeting space by 30% by refurnishing two conference rooms and one training room, utilizing existing furniture inventory. Planned and implemented painting projects. Coordinated moves, remodeling, downsizing projects.
Provided support to two teams in two offices, while acting as point of contact to Facility Manager. Assisted Sales Reps with order placement, customer processing, billing issues. Helped to develop on-boarding process for new Sales Reps, assisted with training. Developed, implemented process by which all Sales Coordinators would perform daily duties. Acted as liaison between Director and eight Sales Coordinators. Was awarded monthly and quarterly recognition numerous times.
Numerous Leadership Development courses, such as Presentation Skills, Building Better Business Relationships, Managing Difficult Employees.
Planning Moves and Relocations, 2-day Seminar by FMDC (Chicago, IL)
Environmental Health & Safety
CPR/AED Certification (AHA) 2013
Outlook, Excel, Word, Power Point, Publisher, Access
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