Positive and upbeat attitude while greeting and interacting with customers and answering calls. Attention to detail for record keeping and keeping organized filing systems. Friendly and outgoing demeanor to convey a positive company image. Extensive high-call volume experience spanning 20 years working with consumers. Superior computer skills and telephone call etiquette. Effective communicator able to provide great customer service, arrive for work on time and organize front desk spaces to promote efficiency and maximize performance.
Manage Conflict At Work
From Curt to Courteous
Certified Exceptional Customer Service Representative
Fish Philosophy - Choose Your Attitude
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