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office managers assistant resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time. Wellness-focused Animal Caretaker with full complement of skills in feeding, grooming and exercising animals. Talented in delivering routine care and specific treatments meeting animals' needs. Organized in maintaining schedules and staying on top of daily checklists.

Skills
  • Strong Organizational Skills
  • Customer Service
  • Electronic Records Management
  • Pet Owner Advisory
  • Policy and Procedure Explanations
  • Animal Observations
  • Supply Unloading and Storage
  • Medication Administration
  • Food Supplement Preparation
  • Facilities Maintenance
  • Animal Training
  • Injury and Illness Treatment
  • Honest and Dependable
  • Critical Thinking
Experience
Office Manager's Assistant, 04/2021 to Current
American Veterinary GroupLenoir, NC,
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Sorted incoming mail and disseminated correspondence to applicable departments.
  • Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Pet Sitter, 01/2018 to 01/2019
Privileged PetsCity, STATE,
  • Offered animals ample exercise opportunities through walks and play activities.
  • Monitored medication administration as directed by pet owners and vet.
  • Noted unusual behavior in logs and contacted owners immediately regarding health-related issues.
  • Monitored animals during group play sessions for signs of aggressive or fearful behavior.
  • Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Maintained clean and orderly play yards, kennels and cages.
Kennel Technician, 08/2014 to 08/2017
Privileged PetsCity, STATE,
  • Maintained clean and orderly play yards, kennels and cages.
  • Stayed on top of laundry, sweeping and disinfection during slow periods.
  • Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
  • Walked animals outside to avoid accidents in play areas or bedding.
  • Created consistent workflows by assisting with washing, drying and folding duties.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
  • Promoted optimal animal health by feeding and watering on regular schedule.
  • Treated superficial wounds and called in veterinarian assistance for more complex concerns.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Unloaded and organized supplies and product inventory.
Education and Training
Massage Therapy License : Massage Therapy, Expected in 07/2020 to Texas Health School - Houston, TX
GPA:
Additional Information

Along with extensive experience working in a kennel, I have cared for animals my whole life as house pets and competition animals. I have competed in rodeos for approximately 14 years and trained horses for about 7 of those, I was also in JR FFA for 2 years showing lambs and goats. I had a great relationship with my veterinarian at the time who took a lot of time teaching any of the kids in town basic animal care and encouraged us to learn and be a part of his care process. I had great intent on becoming a vet as a kid but unfortunately never came into the right opportunity to go to school for such. My love for animals has always been strong and I look forward to being in a job position that allows me to cultivate that passion once again.

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Resume Overview

School Attended

  • Texas Health School

Job Titles Held:

  • Office Manager's Assistant
  • Pet Sitter
  • Kennel Technician

Degrees

  • Massage Therapy License

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