Office Manager/Treatment & Insurance Coordinator Resume Example Company Name

LynnKavan

Summary

I am a dynamic Office Manager with 14 years of experience in supporting day-to-day operational functions to provide smooth-running business. I am a highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. I perform crucial assistance to office staff and customers with eagerness and attentiveness. I am professional and well-rounded with excellent clerical and team support skills. I am also successful at satisfying customer needs while tackling daily office priorities. I work hard for our patients and work as a team player where all can achieve the goals of helping people with their quality of life.

Skills

CRM and office management software
Budgetary Planning
Accounts payable and receivable
Project management
Expense reporting
Training and coaching
Data entry

Invoicing and billing
Scheduling and calendar management
Banking operations
Customer relations
Workforce Management
Billing
Organization

Experience

Company NameApril 2019 to CurrentOffice Manager/Treatment & Insurance Coordinator
City, State

Handle all the account payables & receivables for the office, including any bills for the office and all insurance claims for services rendered.
Verify each patient's insurance prior to appointment and treatment.
Handle authorizations that are required by insurance in order to perform the services we are requesting.
Oversee day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls to appropriate individual.
File quarterly taxes for the business, make monthly tax payments and complete the office payroll semi-monthly.
Maintain impeccable office organization to support efficiency, professionalism and performance objectives.
Elevate customer satisfaction ratings by resolving client and case issues effectively.
Reduce financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
Schedule appointments for our patients whether their initial or their surgical procedures.

Company NameJanuary 2014 to April 2019Office Manager/Treatment & Insurance Coordinator
City, State

Handle all the account payables & receivables for the office, including any bills for the office and all insurance claims for services rendered.
Verify each patient's insurance prior to appointment and treatment.
Handle authorizations that are required by insurance in order to perform the services we are requesting.
Oversee day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls to appropriate individual.
File quarterly taxes for the business, make monthly tax payments and complete the office payroll semi-monthly.
Maintain impeccable office organization to support efficiency, professionalism and performance objectives.
Elevate customer satisfaction ratings by resolving client and case issues effectively.
Reduce financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
Schedule appointments for our patients whether their initial or their surgical procedures.

Company NameAugust 2008 to January 2014Dental Assistant/Insurance & Treatment Coordinator
City, State

Called on insurance for each patient for their procedures and/or appointments.
Completed each treatment plan and collected money for each appointment.
Answered phone call and scheduled patients as needed.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Laid out dental instruments and equipment before procedures.
Educated patients on treatment procedures and post-procedure home care.
Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.

Education and Training

University of NebraskaMay 2008Bachelor of Arts: PsychologyCity

While attending college at the University of Nebraska- Lincoln, I took courses in addition to my degree for pre-dental and pre-pharmacy pre-requisites.

Had a 3.9 GPA
Dean's List Honoree - All 4 years of college
Summa cum laude graduate in Psychology

David City St. Thomas Aquinas High SchoolMay 2004High School DiplomaCity

4.0 GPA
Salutatorian for the Class of 2004

References upon request.

Resume Overview

School Attended

University of Nebraska
David City St. Thomas Aquinas High School

Job Titles Held:

Office Manager/Treatment & Insurance Coordinator
Dental Assistant/Insurance & Treatment Coordinator

Degrees

Bachelor of Arts : Psychology
High School Diploma

Office Manager/Treatment & Insurance Coordinator Resume Example

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