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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I am a dynamic Office Manager with 14 years of experience in supporting day-to-day operational functions to provide smooth-running business. I am a highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. I perform crucial assistance to office staff and customers with eagerness and attentiveness. I am professional and well-rounded with excellent clerical and team support skills. I am also successful at satisfying customer needs while tackling daily office priorities. I work hard for our patients and work as a team player where all can achieve the goals of helping people with their quality of life.

Skills
  • CRM and office management software
  • Budgetary Planning
  • Accounts payable and receivable
  • Project management
  • Expense reporting
  • Training and coaching
  • Data entry
  • Invoicing and billing
  • Scheduling and calendar management
  • Banking operations
  • Customer relations
  • Workforce Management
  • Billing
  • Organization
Experience
04/2019 to Current
Office Manager/Treatment & Insurance Coordinator Venus Vein Clinic City, STATE,
  • Handle all the account payables & receivables for the office, including any bills for the office and all insurance claims for services rendered.
  • Verify each patient's insurance prior to appointment and treatment.
  • Handle authorizations that are required by insurance in order to perform the services we are requesting.
  • Oversee day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls to appropriate individual.
  • File quarterly taxes for the business, make monthly tax payments and complete the office payroll semi-monthly.
  • Maintain impeccable office organization to support efficiency, professionalism and performance objectives.
  • Elevate customer satisfaction ratings by resolving client and case issues effectively.
  • Reduce financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Schedule appointments for our patients whether their initial or their surgical procedures.
01/2014 to 04/2019
Office Manager/Treatment & Insurance Coordinator Dentistry For Health City, STATE,
  • Handle all the account payables & receivables for the office, including any bills for the office and all insurance claims for services rendered.
  • Verify each patient's insurance prior to appointment and treatment.
  • Handle authorizations that are required by insurance in order to perform the services we are requesting.
  • Oversee day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls to appropriate individual.
  • File quarterly taxes for the business, make monthly tax payments and complete the office payroll semi-monthly.
  • Maintain impeccable office organization to support efficiency, professionalism and performance objectives.
  • Elevate customer satisfaction ratings by resolving client and case issues effectively.
  • Reduce financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Schedule appointments for our patients whether their initial or their surgical procedures.
08/2008 to 01/2014
Dental Assistant/Insurance & Treatment Coordinator Quality Dental Care City, STATE,
  • Called on insurance for each patient for their procedures and/or appointments.
  • Completed each treatment plan and collected money for each appointment.
  • Answered phone call and scheduled patients as needed.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Laid out dental instruments and equipment before procedures.
  • Educated patients on treatment procedures and post-procedure home care.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
Education and Training
Expected in 05/2008
Bachelor of Arts: Psychology
University of Nebraska - Lincoln, NE,
GPA:

While attending college at the University of Nebraska- Lincoln, I took courses in addition to my degree for pre-dental and pre-pharmacy pre-requisites.

  • Had a 3.9 GPA
  • Dean's List Honoree - All 4 years of college
  • Summa cum laude graduate in Psychology
Expected in 05/2004
High School Diploma:
David City St. Thomas Aquinas High School - David City, NE,
GPA:
  • 4.0 GPA
  • Salutatorian for the Class of 2004

References upon request.

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Resume Overview

School Attended

  • University of Nebraska
  • David City St. Thomas Aquinas High School

Job Titles Held:

  • Office Manager/Treatment & Insurance Coordinator
  • Office Manager/Treatment & Insurance Coordinator
  • Dental Assistant/Insurance & Treatment Coordinator

Degrees

  • Bachelor of Arts
  • High School Diploma

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