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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Positive, articulate and professional business communications skills with a passion for building relationships within the community. Highly productive and organized, managing heavy workloads and multiple requests in person, by email, telephone, and mail with excellent prioritization, task execution, and follow up skills. Social media manager that creates engaging content. Proven ability to set and achieve ambitious professional objectives in collaborative, supportive, team-based environments. Works independently and exercises sound judgement under limited or no supervision. Specializes in community event planning. Fosters workplace culture that brings people together. In addition to excellent oral and written skills, utilizes visual media to effectively connect with others.

Skills
  • Managing Public Relations
  • Adaptable and Resilient
  • Confidence and Drive
  • Friendly and Relatable
  • Event Oversight
  • Office Management
Work History
Office Manager/Special Events Coordinator/Public Relations Assistant, 11/2018 to Current
Livingston InternationalNew Orleans, LA,
  • Manages office duties and assists principal, teachers, paraprofessionals, students, parents, school district and members of the community with precedented and unprecedented needs alike

Communicates accurate and precise information between the district, public, government agencies, media, community organizations, and staff in a judicious manner. Delivers high quality administrative support to office staff, promoting excellence in office operations. Creates and updates physical records and digital files to maintain current, accurate and compliant documentation.

Helped to develop a fundraising program for affected district families in need of flood relief in 2019. Collected and analyzed survey data to determine degree of need and distributed $20,000 to 40 households. Implemented a gift card program with local home improvement stores to ensure proper use of charitable donations.

  • Ensures school environment is safe by screening visitors, answers phones, greets guests, updates daily bulletin, takes attendance, records testing data and tracks athletes

Regularly makes and implements informed school security procedures. Part of a team that gathered and evaluated information to assist in the mitigation of COVID. Interprets and inputs standardized tests scores to present to teaching staff allowing them to be aware of and resolve educational needs.

  • Social Media Manager

Overseas and regularly posts to Twitter and Facebook accounts. Produces visual material for social media and photo content for monthly newsletter and annual yearbook.

  • Authors clear and professional business documents

Prepares and distributes team-based communications to enhance collaboration and team morale. Produces highly accurate internal and external letters and memoranda. Edits administrative speeches and correspondence.

  • Special Event Coordinator

Manages event logistics and operations. Selects and orders décor and event materials. Fulfills contractual obligations for rehearsal and day of event coordination. Coordinates florists, photographers, videographers, musicians, guest speakers, and special guests for the annual Veterans Day program. Greets patrons and participants at events to guide guests to locations and answer questions. Facilitates communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns. Negotiates favorable agreements with vendors and facilities to keep costs low and fulfill contract budget requirements. Inspects proposed event facilities to identify problems with maintenance and cleaning and coordinate resolutions. Supervises onsite team of caterers, audio-visual technicians, and facility management team.

  • Fosters positive relationships with local television journalists and publications to distribute information about current events in the school district
  • Ensures news media is present at special events and advises on media talking points
  • Hand-picked for hiring committees

Interviewed and evaluated multiple candidates to fill the role of district superintendent as well as high school principal.

Service Coordinator, 01/2001 to 08/2001
SAFECO InsuranceCity, STATE,
  • Assisted adjusters by handling Worker’s Compensation claims

Dealt with claimants, agents, companies, and attorneys to resolve claim issues, such as payments, claim status, treatment authorization, and recovery/injury progress. Handled difficult content and customers with care and concern. Explained technical information in simple terms to lay subjects.

  • Claim maintenance issues and form/special documents fulfillment

Maintained accurate records and full compliance with government regulations and agency guidelines.

Service and Sales Representative, 07/1999 to 12/2000
State Farm Insurance, Troy Gonzales AgencyCity, STATE,
  • Provided administrative, sales, and service support in a busy office

Increased sales by offering advice on purchases and promoting additional products. Achieved monthly sales goals by promoting product benefits and enrolling new clients. Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements. Independently wrote life, health, auto, and fire insurance policies using manual and automated methods.

Education
Bachelor of Arts: Political Science, Expected in 12/2003
The University of West Florida - Pensacola, FL
GPA:
Additional Information

Military spouse for 20 years.

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Resume Overview

School Attended

  • The University of West Florida

Job Titles Held:

  • Office Manager/Special Events Coordinator/Public Relations Assistant
  • Service Coordinator
  • Service and Sales Representative

Degrees

  • Bachelor of Arts

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