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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
  • Meticulous Office Manager with proven performance in streamlining office protocols. Master in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting.
  • Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
  • Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
  • Reliable Front Office Supervisor known for interacting with customers and responding appropriately to questions. Considered talented employee ready to tackle any responsibility with pleasant demeanor and attitude. Offering outstanding verbal communication, writing and time management skills.
  • Outgoing Office Mananger with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Skills
  • Staff Management
  • Business administration
  • Strategic planning
  • Presentation design
  • Workflow planning
  • Payroll and budgeting
  • Documentation and control
  • Policy and procedure modification
  • Credit and collections
  • Bookkeeping
  • Scheduling
  • Reading comprehension
  • Planning and Coordination
  • Teamwork
  • Conflict resolution
  • Computer skills
  • Leadership
  • Analytical skills
Work History
11/2016 to Current
Office Manager/Shipping Manager South Carolina Job Board Clinton, SC,
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Compared vendor prices and negotiated for optimal savings.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Oversaw quality control and productivity rates to increase revenue and production times.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Maintained computer and physical filing systems.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Sourced vendors for special project needs and negotiated contracts.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Arranged corporate and office conferences for company employees and guests.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed standard operating procedures for all administrative employees.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Coordinated special projects and managed schedules.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed office operations while scheduling appointments for department managers.
01/2017 to 10/2018
Office Manager Westrock Company New Lenox, IL,
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Compared vendor prices and negotiated for optimal savings.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Oversaw quality control and productivity rates to increase revenue and production times.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Maintained computer and physical filing systems.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Arranged corporate and office conferences for company employees and guests.
  • Sourced vendors for special project needs and negotiated contracts.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Developed standard operating procedures for all administrative employees.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
06/2015 to 01/2016
Machine Operator The Andersen Company City, STATE,
  • Manually set up machinery and equipment, including lathes and grinders.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Followed technical documentation, including tooling instructions and product specifications to determine and implement operational sequences.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Kept detailed production records and identified hold-ups.
  • Read and interpreted blueprints and schematics for production runs.
  • Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
  • Used CNC and manual equipment to perform rough and finishing machining, working with tin, sheet iron and sheet copper.
  • Maintained equipment performance by lubricating and cleaning components.
  • Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
  • Fabricated new and repaired defective components, using lathes and 3D printers.
Education
Expected in 03/2024
Associate of Arts: Business With A Concentration On Human Recourses
BelhavenUniversity - Dalton, GA,
GPA:
  • Dean's List [Semester and Year] 2020
  • Dean's List [Semester and Year] first semester
  • 3.9 GPA
  • Leader of many teams and presentations in many classes
Expected in 05/2004
High School Diploma:
Dalton High School - Dalton, GA
GPA:

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Resume Overview

School Attended

  • BelhavenUniversity
  • Dalton High School

Job Titles Held:

  • Office Manager/Shipping Manager
  • Office Manager
  • Machine Operator

Degrees

  • Associate of Arts
  • High School Diploma

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