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office manager scheduling coordinator resume example with 15+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Experienced Office Manager and administration professional with over 35 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environment's.

Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled in scheduling field personnel. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities managing deadlines. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Skills
  • Project and service scheduling
  • Phone inquiries
  • Payzerware scheduling software
  • Staffing assignments
  • Skilled in Quickbooks, Excel, Word, Access, Office 360, Vertical Market, Deltek, PeopleSoft, AS400
  • Calendar management
  • Data entry
  • Customer engagement and support
  • Documentation skills
  • Time management skills
  • Travel arrangements
  • Verbal and written communication
  • Administrative duties
  • Personnel management
  • Accounts payable and receivable
  • Billing
Experience
08/2021 to Current
Office Manager/Scheduling Coordinator Bilfinger Irving, TX,
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Reviewed files and records to obtain information and respond to requests.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Coded and entered daily invoices with in-house accounting software.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Assigned work and monitored performance of project personnel.
  • Proposed or approved modifications to project plans.
03/2011 to 08/2021
Assistant Project Manager Lutheran Services In Iowa Wapello, IA,
  • Procured and organized project documents, reports and files.
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Tracked project deliverables, keeping assignments on task and on budget.
  • Scheduled inspections, preventative maintenance and repairs for company equipment.
  • Provided financial support by preparing invoices and estimates for projects.
  • Scheduled and coordinated meetings, appointments and travel arrangements for field technicians, managers and supervisors.
  • Identified project needs by reviewing project objectives and schedules.
  • Produced thorough, accurate and timely reports of project activities.
  • Conferred with project personnel to identify and resolve problems.
  • Submitted project deliverables to clients, consistently adhering to quality standards.
  • Prepare and process expense reports.
  • Reconcile credit card and bank statements.
  • Manage equipment shipping overseas and within the U.S
  • Managed and obtained COI requests.
  • Prepare onsite access lists.
01/2008 to 02/2011
Office Manager Bailey Refrigeration Co., Inc. City, STATE,
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Reviewed files and records to obtain information and respond to requests.
  • Coded and entered daily invoices with in-house accounting software.
  • Government contracting and processed bid proposals to its entirety.
  • Processed purchase order, order acknowledgements, customer's requests and set up new accounts.
  • Manage maintenance of fleet.
  • Processed and reviewed background checks for new hire.
  • Managed office budget to handle inventory, postage and vendor services.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Resolved customer inquiries and complaints requiring management-level escalation.
Education and Training
Expected in to to
High School Diploma:
Stroudsburg High School - Stroudsburg, PA
GPA:
Expected in to to
: Legal Aspects of Commercial Debt Collection
Virginia Polytechnic Institute & State University - Virginia Beach, VA,
GPA:
Certifications
  • Virginia Public Notary Certification

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Resume Overview

School Attended

  • Stroudsburg High School
  • Virginia Polytechnic Institute & State University

Job Titles Held:

  • Office Manager/Scheduling Coordinator
  • Assistant Project Manager
  • Office Manager

Degrees

  • High School Diploma

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