Office Manager/Receptionist Resume Example Company Name

OFFICE MANAGER/RECEPTIONIST

Professional Summary

Executive and administrative assistant experienced in project management, supporting multiple teams, and ensuring operational needs are met. Adept at communicating and coordinating with internal and external stakeholders at various organizational levels.

Skills

Policy and procedure modification
Documentation and control
Office administration
Bookkeeping
Clear oral/written communication
Administrative support
Excellent multi-tasking ability
Organizational skills
Project Management

Office management
Multi-line phone proficiency
QuickBooks expert
Travel coordination
Schedule & calendar planning
Business Administration
MS Office
Expense reporting
Conflict management

Work History

10/2019 - 03/2020Office Manager/Receptionist | Company Name - City, State

Arranged corporate and office conferences for company employees and guests.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Administered yearly budget of $[Amount] to manage office requirements such as service contracts, postage costs and supply replenishment.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
Organized international and domestic travel arrangements for staff members, including all transportation and hotel stays.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Developed and implemented office management procedures, increasing training efficiency, team productivity and accuracy.
Organized ongoing maintenance schedules to boost system performance.
Monitored safety compliance to maintain strict standards and protect team members from harm.

01/2018 - 08/2019Executive and Adminstrative Assistant/Receptionist | Company Name - City, State

Routed incoming mail and messages to relevant personnel without delay.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Liaised with vendors, contractors and professional services personnel to ensure proper processing of orders in alignment with needs and specifications of management.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Planned and booked travel accommodations for staff and visitors, including vouchers, agendas and transportation.
Kept reception area clean and neat to give visitors positive first impression.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Offered assistance, collaboration and clerical support to auditors throughout entire review process.

08/2017 - 01/2018Team Lead | Company Name - City, State

Identified stock imperfections, assigned grades and noted production concerns based on daily inspections.
Documented counts and sorted finished work to promote easy access for shipping or additional processing.
Maximized efficiency by removing safety hazards and debris from work areas.
Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Partnered with managers to identify and capitalize on sales trends and brand initiatives.
Trained team on all aspects of operating procedures and company services.

06/2015 - 02/2017Lead Teacher | Company Name - City, State

Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
Promoted sensory development by providing access to different textures.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Educated students in foundational concepts such as shapes, numbers and letters.
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.

Education

Expected in 05/2022Liberty University, City, StateBachelor's: Early Childhood Education

06/2012Heritage High School, City, StateHigh School Diploma:

Certifications

QuickBooks 101 Certified (bookkeeping/payroll) CPR Certified

Resume Overview

School Attended

Liberty University
Heritage High School

Job Titles Held:

Office Manager/Receptionist
Executive and Adminstrative Assistant/Receptionist
Team Lead
Lead Teacher

Degrees

Bachelor's : Early Childhood Education
High School Diploma :

Office Manager/Receptionist Resume Example

Resume Score: 80%

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