Office Manager/ Realtor Resume Example
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OFFICE MANAGER/ REALTOR
Summary
Innovative and attentive to details with outstanding follow-through. Background in inside sales and customer service. Consistently achieves customer retention goals through relationship building and advanced product knowledge. Seeking to transfer skills into a challenging sales position.
Highlights
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Experience
Select Medical CorporationSeptember 2013 to CurrentOffice Manager/ Realtor
Westerville , OH
Westerville , OH
- Worked directly with the broker, assisting Buyers and Sellers navigate the home buying and selling process. Ensured deadlines, and appropriate documents were submitted to all parties, and coordinated scheduling of inspections,VA, Conventional Financing, FHA, Cash Buyers. Coordinated open houses, account receivables and payables.First time home buyers and Investment properties.
Responded to all customer inquiries in a timely manner.
Grand Canyon UniversityOctober 2011 to August 2013Military Enrollment Counselor
City , STATE
City , STATE
- Worked directly with all branches of the military, active duty, reservists, veterans and their family members, providing individualized attention with furthering their education, strict adherence to Department of Education standards, Department of Defense, Veteran Affairs policies and guidelines. Adhered to deadlines, monthly quotas, conducted, implemented training and mentoring with new team members. Contacted new and existing customers to discuss how their needs could be met with specific products and services.Responded to all customer inquiries in a timely manner. Maintained detailed account records and contact logs using CRM. Complete 80-100 outbound calls daily, while maintaining high quality service.
University Of PhoenixJune 2009 to October 2011Military Health Care Enrollment Counselor
City , STATE
City , STATE
- worked directly with all branches of military, assisting service members with furthering their education, along with adhering to all Department Of Defense, Veterans Administration, and Department Of Education, Higher Education Act policies and guidelines. Adhered to deadlines, productively held team lead, conducting 1on1 training with new team members, provided coaching. Goal orientated, set dead lines, and met monthly quotas.
Dr Ruben AguileraSeptember 2000 to June 2009Medical Assistant
City , STATE
City , STATE
- Assisted patients with multiple chronic diagnoses, including COPD and asthma Assisted physicians examine and treat patients by assisting with instruments, injections and suture removal Supported patients with customized patient teaching tools Coordinated with doctors and registered nurses to develop care plans for patients Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics. Maintained all confidential personnel files, licensing and CPR compliance records. Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials Ensured HIPAA compliance.Performed lab tests and communicated results.Served as a liaison between patients and physicians to assist patients in understanding their treatment plans. Prepared specimens for analysis and established proper chronological priorities in testing.
Scottsdale Healthcare Fountain Hills Family CareMarch 1998 to August 2000Medical Assistant / Laboratory Technician
City , STATE
City , STATE
- Helped physicians examine and treat patients by assisting with instruments, injections and suture removal Supported patients with customized patient teaching tools.Educated patients about their treatments Participated in unit based Quality Assurance Program Provided treatment within scope of practice as defined by state law Performed pregnancy tests and sent specimens for laboratory testing Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials Ensured HIPAA compliance.
Education
Arizona Academy of Real Estate7 2014City, StateCompleted- 96 instructional hours
Member: NAR member, WEMAR member
Licensed- Arizona Realtor
Apollo College1 2002Associate of Applied ScienceRespiratory Therapy Mesa, Arizona Coursework in Biology, Clinical Chemistry and Microbiology, ventilators, oxygen therapy, chronic diseases, anatomy and physiology, Arterial blood gas collection, and breathing and other cardiopulmonary disorders.
Grand Canyon UniversityBachelors of Science: Health Care SciencesCity, StateHealth Care Sciences
Western International UniversityBachelor of Science: Business Information TechnologyCity, StateBusiness Information Technology
United States Air ForceCity, State
Personal Information
Current and valid until 3/2014
CRT/RRT board eligible
Skills
coaching, CRM, team lead, mentoring, personnel, policies, Quality Assurance, scheduling, teaching,
Additional Information
- RMA: Registered Medical Assistant, License: Current and valid until 3/2014
- CRT/RRT board eligible
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Resume Overview
School Attended
- Arizona Academy of Real Estate
- Apollo College
- Grand Canyon University
- Western International University
- United States Air Force
Job Titles Held:
- Office Manager/ Realtor
- Military Enrollment Counselor
- Military Health Care Enrollment Counselor
- Medical Assistant
- Medical Assistant / Laboratory Technician
Degrees
Associate of Applied Science
Bachelors of Science : Health Care Sciences
Bachelor of Science : Business Information Technology
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