Office Manager Optical Technician resume example with 13+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Precise Optical Technician with strong background interpreting OCT and visual fields. Training in the use of electronic medical records. Familiar with the eye insurance plans of Tricare Prime, AETNA and VSP. 5 years experience in healthcare. Customer service oriented Medical Assistant skilled with greeting patients, scheduling appointments and preparing patient charts. Administrative professional possessing a strong desire to learn and grow professionally. Detail-oriented and Proficient in MS Office.
Skills
Attention to detail
Physician billing
CMS-1500 billing forms
HIPAA compliance
Patient scheduling
Quality assurance
Office management professional
Familiar with commercial and private insurance carriers
Insurance and collections procedures
Understands insurance benefits
Microsoft Office Suite expert
Self-motivated
Composed and professional demeanor
Resourceful and reliable worker
Adept m ulti-tasker
Office support (phones, faxing, filing)
Excellent verbal communication
Strong p resentation skills
Supervisory training
Promotes positive behavior
Conflict resolution
Work History
09/2012 to Current
Office Manager/ Optical Technician Family Health Centers Of Southwest Florida – Fort Myers, FL,
Scheduled appointments, registered patients and distributed samples as prescribed.
Keep up stock contact lenses, order lenses & other office supplies
Verified patients' eligibility and claims status with insurance agencies.
Responsible for closing out daily transactions: end of the day accounting, closing out credit card batch for the day,
Obtain a clean & presentable office for patients comfort daily,
attend to customer needs, if possible
training of new employees
Conducted preliminary screening examinations including external examination, central and peripheral visual fields.
Meticulously cleaned and sterilized ophthalmic and surgical instruments.
Trained patients to safely insert and remove contact lenses.
Educated patients about proper contact lens care, visual hygiene and safety.
Precisely completed appropriate claims paperwork, documentation and system entry.
Professionally and courteously verified appointment times with patients.
Prepared patient charts, pre-admissions and consent forms as necessary.
Coordinated luncheons with numerous Contact lens company Representatives.
Accurately posted and sent out all medical claims.
Submitted electronic/paper claims documentation for timely filing.
Precisely evaluated and verified benefits and eligibility.
Posted and adjusted payments from insurance companies, familiar with TRICARE Prime, AETNA and VSP
Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
Researched, proposed and implemented vendor services to decrease costs to organization.
2009 to Current
Optical TechnicianFamily Health Centers Of Southwest Florida – , ,
Conducted preliminary screening examinations including external examination,auto-refraction, central and peripheral visual fields.
obtained clean office space
scheduled appointments
verified insurance coverage
Conducted visual field tests to measure field of vision.
Meticulously cleaned and sterilized ophthalmic and surgical instruments.
Trained patients to safely insert and remove contact lenses.
Educated patients about proper contact lens care, visual hygiene and safety.
08/2011 to 2012
Optical TechnicianApplied Underwriters – Foster City, CA,
Educated patients about proper contact lens care, visual hygiene and safety.
Trained patients to safely insert and remove contact lenses.
Meticulously cleaned and sterilized ophthalmic and surgical instruments.
Conducted visual field tests to measure field of vision.
Used lensometers to measure and record patients' lens power.
Conducted preliminary screening examinations including external examination, central and Auto-Refraction test.
Scheduled appointments, registered patients and distributed samples as prescribed.
Professionally and courteously verified appointment times with patients.
05/2007 to 04/2008
Tax ClerkApache Tribe Of Oklahoma Tax Commission – City, STATE,
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