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office manager medical assistant resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
With over 10 years Experience in the food industry and almost 2 years in the Medical Field, I have become customer driven, hands on and hardworking. I have become extremely personable and self directed. I work well with others or in a one on one situations.I am extremely open to learning new things and highly motivated to succeed.
Skills
  • Microsoft word
  • Powerpoint
  • Excel
  • Quickbooks
  • Outlook
  • Quick Learner
  •  Computer Proficient
  • Client Focused
Education and Training
Cumming, Georgia Expected in 2003 GED : South Forsyth Highschool - GPA : South Forsyth Highschool
Experience
Kpmg - Office Manager/ Medical Assistant
Santa Clara, CA, 2016 - 06/2017
Designed promotional materials. Determined customer needs. Verified and logged in deadlines for responding to daily inquiries. Managed medical supply inventory, insurance records, patient charts and company files using online tracking system. Supervised and trained admitting, billing and collection staff. Updated patient accounts and information on a daily basis. Created databases and spreadsheets to improve inventory management and reporting accuracy. Managed incoming and outgoing calls for busy medical office. Scheduled and confirmed appointments for entire management team. Provided support for CEO and sales team in managing operation work flow. Standardized department filing system to increase efficiency. Directly supported CEO in managing operation work flow. Handled and processed confidential patient information. Read and recorded temperature, pulse and respiration. Prepared patient rooms prior to their arrival. Collected urine and fecal samples. Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus. Performed household tasks such as laundry, dusting, washing dishes and vacuuming. Kept facility stocked with necessary supplies, equipment and instruments. Comforted patients and provided them with reassurance and encouragement. Delegated staff nurse duties. Cleaned and sterilized instruments and disposed of contaminated supplies. Organized, updated and maintained over 200 patient charts. Escorted patients to examination rooms and prepared them for physician exams. Ensured HIPAA compliance. Performed lab tests and communicated results. Tested patients' blood glucose levels. Prepared specimens for analysis and established proper chronological priorities in testing.
Creekview Health Center - Manager
Pleasanton, CA, 03/2015 - 10/2015
Scheduled and directed staff in daily work assignments to maximize productivity. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines. Developed and maintained exceptional customer service standards. Performed checkouts of servers and bartenders to ensure that all tickets were accounted for. Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees. Regularly updated computer systems with new pricing and daily food specials. Counseled and disciplined staff when necessary.
Cortland Partners - Bartender/Admin
Alpharetta, GA, 06/2012 - 02/2013
Accepted payment from customers and made change as necessary. Assisted co-workers. Attempted to limit problems and liability related to customers' excessive drinking Checked the quantity and quality of received products Cleaned and maintained the beverage area, display cases, equipment, and order transaction area Cleaned bars, work areas, and tables Prepared and served hot and cold beverages Stocked and rotated products, stocked supplies, and paper goods in a timely basis Took beverage orders from serving staff or directly from patrons Transferred supplies and equipment between storage and work areas Made and served drinks to guests and cocktail servers following established guidelines, procedures, and policies Packaged take-out foods and served food to customers Promptly served all food courses and alcoholic beverages to guests. Completed closing duties, including restocking items and closing out the cash drawer.
Village Tavern - Server
City, STATE, 04/2011 - 04/2012
Maintained a professional tone at all times, including during peak rush hours. Continually kept carpets and floor clear of debris. Received frequent customer compliments for going above and beyond normal duties. Trained incoming servers.  Correctly calculated charges, issued bills and collected payments. Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests. Protected the business by confirming legal drinking age and discontinuing service to intoxicated guests. Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
TGI Fridays - Head Server, Trainer, Bartender
City, STATE, 10/2008 - 10/2009
Provided onsite Training. Open and closed restaurant. Became a trainer and Bartender. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations. Delivered an exceptional dining experience with friendly, fast service. Skillfully anticipated and addressed guests' service needs. Completed closing duties, including restocking items and closing out the cash drawer. Answered questions about menu selections and made recommendations when requested.
Sales Inc. - Leasing Consultant
City, STATE, 04/2007 - 10/2007
Trained all new sales employees on effective techniques. Increased purchase totals by recommending additional items. Organized items in visually appealing manner. Answered incoming telephone calls with professional and knowledgeable responses. Created attractive displays. Kept showroom professional and neat at all times. Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts. Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
Sherwin Williams - Regional Decorator/ Third Key
City, STATE, 08/2004 - 04/2007
Was promoted to Regional Decorator in the first 2 weeks. Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Shared product knowledge with customers while making personal recommendations. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Verified that all merchandising standards were maintained on a daily basis.
Skills
Quickbooks, Office Management, Medical Assisting, Restaurant Management, Venipuncture, Lab processing, Vital Signs, Inventory
Activities and Honors

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Resume Overview

School Attended

Job Titles Held:

  • Office Manager/ Medical Assistant
  • Manager
  • Bartender/Admin
  • Server
  • Head Server, Trainer, Bartender
  • Leasing Consultant
  • Regional Decorator/ Third Key

Degrees

  • GED

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