Personable and responsible Cashier with 10 years in retail and customer service. Solid team player with upbeat, positive attitude.
Prevented store losses using awareness, attention to detail and integrity.
Cross-trained and provided back-up for other customer service representatives when needed.
Excelled in exceeding daily credit card application goals.
Computed accurate sales prices for purchase transactions.
Worked as a team member performing cashier duties, product assistance and cleaning.
Expressed appreciation and invited customers to return to the store.
Worked under strict deadlines and responded to service requests and emergency call-outs.
Assisted customers with store and product complaints.
Maintained adequate cash supply in cash drawers in multiple checkout stations.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Organized the store by returning all merchandise to its proper place.
Processed merchandise returns and exchanges.
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Recorded customer orders and repeated them back in a clear, understandable manner.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Resolved guest complaints promptly and professionally.
Packaged menu items into bags or trays and placed drink orders into carriers.
Quickly and efficiently processed payments and made accurate change.
Mastered Point of Sale (POS) computer system for automated order taking.
Carefully maintained sanitation, health and safety standards in all work areas.
Frequently washed and sanitized hands, food areas and food preparation tools.
Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Worked well with teammates and openly invited coaching from the management team.
Assisted management with monthly inventory control and weekly stock ordering.
Prepared items according to written or verbal orders, working on several different orders simultaneously.
Collection of daily/weekly dues from cab drivers.
Correspondence on two way radio with cab drivers.
Answering multiple telephone lines using proper phone etiquette.
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