close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Office Manager/ Insurance Coordinator
Please provide a type of job or location to search!
SEARCH

Office Manager/ Insurance Coordinator Resume Example

Love this resume?Build Your Own Now
EG
OFFICE MANAGER/ INSURANCE COORDINATOR
Professional Summary

Highly skilled and enthusiastic professional with more than five years of experience in customer service and managing operations in a variety of professional offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead enthusiastic, productive and efficient office staff. Contribute to high-volume practices by providing exceptional customer service. Eager to embrace innovation and implement new strategies for the everchanging demand of modern medicine. Extremely understanding and welcoming of diversity and inclusion within the workplace.

Skills
  • Bilingual (English and Spanish)
  • Excellent communication skills (Written and Verbal)
  • Strong attention to detail
  • Great interpersonal skills
  • Able to demonstrate a high level of literacy and numeracy
  • Highly organized
  • Office Supply Ordering
  • Meetings
  • Administrative Support
  • Schedule management
  • Billing and invoicing
  • Project Planning
Work History
08/2020 to CurrentOffice Manager/ Insurance CoordinatorSutton Bank | Attica , OH
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Reduced financial discrepancies by accurately managing accounting documentation in while maintaining case costs and billing processes.
  • Greeted visitors promptly and directed to correct locations.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Proactively identified and solved complex problems that impact management and business direction
  • Elevated customer satisfaction ratings by resolving client and case issues efficiently.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
  • Managed inventory and purchase of supplies for office operations and CEREC scanner and Primemill maintenance.
  • Generated financial reports for management review.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
11/2017 to 08/2020Lead TellerNvr, Inc. | Frederick , MD
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Recommended products, cross-selling according to customer's needs, educating customers of new services and product promotions.
  • Navigating computer systems, applications and tools to provide accurate customer information.
  • Trained new team members on cash operations and computer systems including conducting customer transactions, balancing drawer, compliance regulations, and customer service.
03/2016 to 11/2017Administrative Office ManagerNvr, Inc. | Nashville , TN
  • Managed daily database administration of scheduling, payroll, benefits and time accounting.
  • Recruited, hired, trained and supervised staff of 10 and implemented mentoring program that offered positive employee engagement.
  • Assisted COO with planning and execution of office renovation.
  • Implemented and maintained a manual system for payments and book keeping.
  • Coordinated internal company-wide meetings, executive committee meetings, conferences and staff meetings.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
06/2012 to 03/2016Administrative Office ManagerVicencio & Associate's | City , STATE
  • Recruited, hired, trained and supervised staff of 6 and implemented mentoring program that offered positive employee engagement.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Handled all incoming business and client requests for information.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Performed billing, collection and reporting functions for office.
  • Completed bi-weekly payroll for 6 employees.
Education
Expected in 05/2021Master of Science | Health Care AdministrationGrand Canyon University, City, State

GPA: 3.84

Magna cum laude graduate

05/2018Bachelor of Science | Biological Sciences, Biomedical SciencesThe University of Texas At El Paso, City, State
Affiliations

Zeta Tau Alpha Women's Fraternity

  • Elected and Served as the President for the Gamma Gamma chapter at the University of Texas at El Paso

Hyundai Sun Bowl Association

  • Interviewed and selected to serve as an ambassador for the city of El Paso through community service events.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good
Resume Strength
  • Word choice
  • Measurable results
  • Typos

Resume Overview

School Attended

  • Grand Canyon University
  • The University of Texas At El Paso

Job Titles Held:

  • Office Manager/ Insurance Coordinator
  • Lead Teller
  • Administrative Office Manager

Degrees

  • Expected in 05/2021 Master of Science | Health Care Administration
    05/2018 Bachelor of Science | Biological Sciences, Biomedical Sciences

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Office-Administrator,-Insurance-Coordinator,-Reservations-Manager-resume-sample

Office Administrator, Insurance Coordinator, Reservations Manager

Rexel Usa

Gresham , OR

Office-Manager/-Insurance-Coordinator-resume-sample

Office Manager/ Insurance Coordinator

America First Credit Union

Unavailable , UT

Office-Manager/Treatment-&-Insurance-Coordinator-resume-sample

Office Manager/Treatment & Insurance Coordinator

Venus Vein Clinic

City , STATE

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.