Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Professional and well-rounded with superior clerical skills and Administrative expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles administrative tasks, including coordinating mail, records and travel arrangements. Dedicated and meticulous Office Manager with over 10 years of experience excelling at prioritizing, completing multiple tasks simultaneously, and achieving project goals. Flexible and focused team player with unique skillset to streamline operations from within. Human Resources Manager offering 5 years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.

  • Data entry
  • Accounts payable and receivable
  • Customer relations
  • Billing
  • Invoicing and billing
  • Banking operations
  • Expense reporting
  • File and data retrieval systems
  • Microsoft Office
Office Manager/Human Resources Manager, 02/2020 - Current
Ashley Furniture Folsom, CA,
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Increased office organization by developing filing system and customer database protocols.
  • Planned for major business changes, including system conversions and office moves.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Updated employee paperwork and records.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Generated financial reports for management review.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Greeted visitors promptly and directed to correct locations.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
  • Produced and filed payroll reports every week.
  • Managed payroll for over 47 hourly and salaried employees.
  • Calculated overtime, vacation sick hours and other categories of time.
  • Generated relevant paperwork and payroll reports.
  • Calculated and applied wage garnishments.
  • Assisted with audits by preparing accounts and providing information.
  • Tracked and applied tax liens, child support and other types of wage garnishments to paychecks.
  • Protected payroll operations and maintained employee confidence by keeping information private.
Credit Specialist, 08/2016 - Current
Dixon Valve Dallas, NC,
  • Partnered with customers by using effective communication skills to boost payment process.
  • Reviewed accounts for signs of fraud and non-payment issues.
  • Implemented new initiatives, which resulted in quicker payments and better turnaround times to resolve customer issues.
  • Managed all reporting, documentation and recordkeeping requirements for department.
  • Collaborated cross-functionally with sales, management and other departments to maintain effective operations.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
Administrative Assistant, 07/2010 - 04/2015
Oconee Fall Line Technical College City, STATE,
  • Maintained professional, welcoming and orderly reception area to greet guests.
  • Coordinated admissions efficiently by communicating with internal departments and external organizations to obtain records and transfer documentation.
  • Helped complete admissions packets and submitted paperwork for review and processing.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Reviewed student applications before submission.
  • Coached students and families on appropriate financial aid plans and eligibility.
  • Kept families and students up to date on application status.
  • Made presentations to student groups and families about available aid and plans.
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Implemented office efficiency improvements to streamline task delegation.
  • Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters.
Education and Training
Associate of Arts: Business Administration And Management, Expected in 04/2014
Oconee Fall Line Technical College - Sandersville, GA
Associate of Arts: Criminal Justice, Expected in 08/2012
Oconee Fall Line Technical College - Sandersville, GA

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School Attended

  • Oconee Fall Line Technical College
  • Oconee Fall Line Technical College

Job Titles Held:

  • Office Manager/Human Resources Manager
  • Credit Specialist
  • Administrative Assistant


  • Associate of Arts
  • Associate of Arts

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