office manager hr resume example with 15+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Proactive Office Manager with proven strengths coaching talented teams in fast-paced office environments. Committed to quality, productivity and organization. Detail-oriented and reliable with years of experience building skilled teams and streamlining processes.
Skills
Accounts payable and receivable
File and data retrieval systems
Data entry
CRM and office management software
Administrative management
Scheduling and calendar management
MS Office
Computer skills
Organizational skills
Quickbooks
Excel
Education and Training
Lehigh Senior High SchoolLehigh Acres, FL, Expected in 04/2007 ā āHigh School Diploma: - GPA:
Edison Community CollegeFort Myers, FL, Expected in ā ā: - GPA:
Hodges UniversityFort Myers, Expected in ā ā: - GPA:
Experience
Accessible Space, Inc. - Office Manager/ HR Great Falls, MT, 06/2017 - Current
Onboard as well as offboard employees in CSM software (Insightly) as well as payroll software (PrimePay), getting their onboarding packets together when hired and submitting and forms when terminated.
Complete pre-screening activities for new hires, including processing background checks and prior employment verification.
Reviewed and processed employee claims submitted for workers' compensation.
Organized and maintained documents, files and records.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Order office equipment and supplies
Oversee customer service and scheduling department.
Train office employees for their positions.
Manage work requests, new orders, and pricing changes while coordinating logistics to verify delivery dates.
Perform billing, collection and reporting functions.
All accounts payable for company, paying all bills due in a timely matter.
All accounts receivable for company, entering in all payments from any and all customers through Quickbooks.
Bank deposits. Entering in all bank deposits into the bank and applying in Quickbooks.
Responsible for entering all payroll into payroll system (PrimePay) for each and every employee.
Create Certificate of Insurance for any contacts needing one.
Entering in all transactions needed in Quickbooks, we well as creating Journal Entries and new accounts.
Responsible for benefits to be completed and submitted to benefit company, adding deduction to employee's pay.
Elsupermarkets - Office Assistant Anaheim, CA, 01/2015 - 07/2016
Performed general office duties such as typing and proofreading correspondence, distributing and filing official forms and scheduling appointments.
Processed financial aid documents and completed basic verification of information.
Prioritized and organized tasks to efficiently accomplish service goals.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Provided excellent service and attention to customers through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Answered all incoming calls to schedule for maintenances
Entered all new clients in internal system
Used GPS tracking software to update customers with a window time frame of when to expect the technician.
Entered/ applied all rebates in system
Submitted for permits through the county through online systems.
Scheduled permit inspections as well as return visits for technicians to fix any issues and reschule permit inspections.
Sweetbay Supermarket - Bookkeeper City, STATE, 12/2004 - 08/2014
Reviewed purchase documents and company receipts for reconciliation with statements.
Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Assisted senior leadership by processing documents within anticipated timeframes.
Resolved balance errors using accounting software.
Reviewed transactions, issued checks and updated ledgers and budgets.
Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes.
Prepared and checked cashier register tills.
Organized cash movements between offices and to or from banks.
Balanced overall budget, measuring daily cash access needs against money safe contents and communicating with managers to replenish supply of cash on hand when necessary.
Answered customer phone calls, personally addressing questions within scope of competence and forwarding calls to other departments or managers as appropriate.
Issued cash, change and electronic equipment to sales associates throughout facility, participating in end-of-shift accounting procedures to document handling of revenues.
Investigated and solved account issues to maintain current and accurate money systems.
Greeted arriving guests, displaying friendly demeanor and offering assistance, directing to appropriate departments and answering basic questions regarding product availability.
Trained sales associates on proper procedures for minimizing accounting discrepancies arising from human error, leading initial training sessions and supervising new associates on floor.
Reconciled all bank and credit card accounts monthly.
Tracked employee time and attendance for payroll.
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer service.
Met high productivity standards in processing payments for customers.
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